Beck & Masten Buick GMC South - Service Center

Problem is not fixed and now they say they don’t have rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee being terminated and Gina helpful. However she didn’t actually work on auto so can’t blame her. More

From sales to service by far the worst dealership I've ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there ya ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there yall couldn't even complete an oil change in the 2days you had it and had the nerve to rent me nissan sentry meanwhile I overpaid for the xxx $80kDenali Truck from yall that leaked oil at 1500miles and your service dept refused to acknowledge it so I took it to another GM dealer who did! More

The entire teach from sales to service was so easy to work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! More

Elyza is always friendly and helpful. She explains everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. More

I have already provided a review. This was a recall issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. More

Side airbag recall/Engineering Study took 2 days. Vehicle not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to r not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to rotate tires back. More

Service is great. Staff are friendly, helpful, and knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. More

Excellent service as always from Frany. She always works with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! More

Excellent Service Eliza Sanchez, Rosie Hernandez, Gina Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. More