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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,647 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,647 Reviews of Beck & Masten Buick GMC South - Service Center
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January 03, 2025
I made appointment to do a oil change and the service advisor was really nice Miss Rosie give me a choice and told me about this special deal to save money and I buy the deal tanks for everything it was advisor was really nice Miss Rosie give me a choice and told me about this special deal to save money and I buy the deal tanks for everything it was a pleasure come to the dealership 👍👍 More
by Josecespedes253
Employees Worked With
December 31, 2024
The best service that anyone could ask for. I was pleasantly surprised. Thank you Claudia.l have bought five or six Buicks from Beck and Masters but this is the first time that I have felt thi I was pleasantly surprised. Thank you Claudia.l have bought five or six Buicks from Beck and Masters but this is the first time that I have felt this good about the service I received from the out side to the inside. Thanks again, You must be under new management. More
by Lefty
Employees Worked With
Claudia Arredo
December 28, 2024
Always courteous. Anthony Morelli is the best. I've purchased 3 vehicles and had multiple friends and family buy there also Anthony Morelli is the best. I've purchased 3 vehicles and had multiple friends and family buy there also More
by Eli
December 27, 2024
Great fast service even without an appointment. The lady at the front very friendly and helpful. The lady at the front very friendly and helpful. More
by Rubenmontelongo
December 21, 2024
Easy to schedule an appointment online and just drop off car at dealer and pickup when ready. Convenient way to get maintenance completed on car. car at dealer and pickup when ready. Convenient way to get maintenance completed on car. More
by Gmen
Employees Worked With
Adalberto Martinez
December 17, 2024
The Service Dept. always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting it right - and this is appreciated! More
by vjbTexas
Employees Worked With
William
December 10, 2024
The service advisor today was extremely rude I will not work with her again . I called and complained I’m waiting on a manager to call me back work with her again . I called and complained I’m waiting on a manager to call me back More
by ygarcia1201
Employees Worked With
December 05, 2024
Keeping your customer informed has to be better and for y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the front and the back room obviously is not there. Making an appt for 8 am but not getting out till 9:45 is crazy. What’s the point of making an appt. If I can’t get good service than I’ll look elsewhere. More
by Juicedalex
Employees Worked With
William
