Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Everything was very professional. Went in for an oil change. Took about 90 minutes which seems a little long. Went in for an oil change. Took about 90 minutes which seems a little long. More
We had issues at first with salesman, Ralph and pricing of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because the of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because they could see we were about to walk out. Then, it took 3 times for them to detail the truck and partly get it right. I wished they would have their ducks in a row better. More
Had a recall. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. More
Took three weeks to change a simple part. Last thing I asked the service rep to do was add nitrogen my tires while in the shop, arrived to pick up truck and nitrogen was never added. Left in Last thing I asked the service rep to do was add nitrogen my tires while in the shop, arrived to pick up truck and nitrogen was never added. Left in disgust. Horrible Service Department. Was promised a loaner when I purchased the truck, yet every time I need to leave my truck, I have to rent a car from Enterprise, which cost me the taxes for the vehicle, two weeks for the above mentioned service cost me $60 for the rental. Pitiful More
They had me waiting all day in till I said something about my car after 5 hours they started working on my truck..🤦🏻♀️ I got there 9:00am with appointment and left home at 5:00pm about my car after 5 hours they started working on my truck..🤦🏻♀️ I got there 9:00am with appointment and left home at 5:00pm More
Service Manager was most helpful , and most friendly employee in get me in out the service department employee in get me in out the service department More
Gabby Andreu (Cano), Service Advisor, is excellent! ! Very professional and personable.. The Service Techs continue doing an excellent job maintaining our Buick Enclave. ! Very professional and personable.. The Service Techs continue doing an excellent job maintaining our Buick Enclave. More
Albert, my service advisor was very nice. I did not have any issues with this visit. I will return in the future for my car service needs. I did not have any issues with this visit. I will return in the future for my car service needs. More
Absolutely outstanding service and professionalism Absolutely immaculately maintained facility They were very concerned to address all Issues and needs that go out of their way to earn your business Absolutely immaculately maintained facility They were very concerned to address all Issues and needs that go out of their way to earn your business and make you happy I highly recommend this dealer More