Beck & Masten Buick GMC South

The staff was friendly. My car was ready when they said it would be. It is nice to be able to take your car to the dealer for service and get a better price. My car was ready when they said it would be. It is nice to be able to take your car to the dealer for service and get a better price. More

The amenities we on point, coffee, water, and very clean seating area & bathrooms. I assisted by Rosie Hernandez, she kept me informed and up to date. This is my second time I have been to this location and seating area & bathrooms. I assisted by Rosie Hernandez, she kept me informed and up to date. This is my second time I have been to this location and the first time I have worked with Rosie, and I fully recommend this service location if you have a Buick. More

Always Great Service Advisors and prompt service. Taking care of your vehicle as its like their own. Taking care of your vehicle as its like their own. More

Service center took me on the same day with no appointment and got the job done! Gaby my service representative goes above and beyond to make things happen! appointment and got the job done! Gaby my service representative goes above and beyond to make things happen! More

Irma was fantastic to work with. There was no heavy sale pressure. It was not painful at all. The staff was friendly and kind. There was no heavy sale pressure. It was not painful at all. The staff was friendly and kind. More

They completed the work in a manner consistent with my needs. The work kept my downtime to a minimum. needs. The work kept my downtime to a minimum. More

Rosie is amazing! ! Very helpful!! Very professional!! She is in the service department!! I appreciate how she truly cares for her customers!!! ! Very helpful!! Very professional!! She is in the service department!! I appreciate how she truly cares for her customers!!! More

I was there for over 2 hours for a oil change. I was quoted one price over the phone and when it was time to pay for the oil change it was a completely different price. After talking with a superv I was quoted one price over the phone and when it was time to pay for the oil change it was a completely different price. After talking with a supervisor, they lowered it some but then told me the next time I come to get my oil changed it would be higher. Then don’t quote one price over the phone and it’s not that once we get there and it’s already done. More

Very efficient, great customer services and sales, I’ve been a customer for several years now. been a customer for several years now. More

Good experience. Did not like the fact when I wanted to confirm the oil used in my truck was the correct oil because the service order did not specify “D Dexos” I wa Did not like the fact when I wanted to confirm the oil used in my truck was the correct oil because the service order did not specify “D Dexos” I was treated like “how dare you ask .. we don’t make mistakes”. Well not your dealership but it’s well documented by 3.0 Duramax owners dealships have tried to use regular oil due to supply issues. So as a customer if I want to verify .. don’t make such a big deal. It’s a $64k truck .. I’m going to make sure I protect my investment. More