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Beck & Masten Buick GMC South
Houston, TX
2,590 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,590 reviews
July 02, 2022
I like the fast and professional service. Also the speed at which the work was completed Also the speed at which the work was completed More
by CHAZPG
Verified CustomerEmployees Worked With
Helpful July 02, 2022
Easy to make a service appointment. Car wash included. Friendly service advisors. I will go back. Car wash included. Friendly service advisors. I will go back. More
by jimmyvollman
Employees Worked With
July 02, 2022
Everything was very professional. Went in for an oil change. Took about 90 minutes which seems a little long. Went in for an oil change. Took about 90 minutes which seems a little long. More
by HEFSTEETIME
Employees Worked With
July 01, 2022
We had issues at first with salesman, Ralph and pricing of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because the of things. You better know what your doing and not get tricked into all of their extras they try to sell you. The lady, Surett stepped in because they could see we were about to walk out. Then, it took 3 times for them to detail the truck and partly get it right. I wished they would have their ducks in a row better. More
by Klpark7798
Employees Worked With
Surett, Manny Escalon
July 01, 2022
Had a recall. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. The Uber service was unexpected and very nice. My truck was returned in the same condition. Everything was smooth and easy. Much appreciated. More
by Daniel Yeates
Employees Worked With
July 01, 2022
Took three weeks to change a simple part. Last thing I asked the service rep to do was add nitrogen my tires while in the shop, arrived to pick up truck and nitrogen was never added. Left in Last thing I asked the service rep to do was add nitrogen my tires while in the shop, arrived to pick up truck and nitrogen was never added. Left in disgust. Horrible Service Department. Was promised a loaner when I purchased the truck, yet every time I need to leave my truck, I have to rent a car from Enterprise, which cost me the taxes for the vehicle, two weeks for the above mentioned service cost me $60 for the rental. Pitiful More
by DavidJacobs
Employees Worked With
June 30, 2022
They had me waiting all day in till I said something about my car after 5 hours they started working on my truck..🤦🏻♀️ I got there 9:00am with appointment and left home at 5:00pm about my car after 5 hours they started working on my truck..🤦🏻♀️ I got there 9:00am with appointment and left home at 5:00pm More
by Cindy Gomez
Employees Worked With
June 29, 2022
Gabby Andreu (Cano), Service Advisor, is excellent! ! Very professional and personable.. The Service Techs continue doing an excellent job maintaining our Buick Enclave. ! Very professional and personable.. The Service Techs continue doing an excellent job maintaining our Buick Enclave. More
by Steve
Employees Worked With
June 29, 2022
Service Manager was most helpful , and most friendly employee in get me in out the service department employee in get me in out the service department More
by CHIVERSJ
