Beck & Masten Buick GMC South

Bought my 2015 Buick Encore there and loved it. Had all my maintenance work done there as well as other work that needed to be done. So I decided to go back to Beck and Masten South and purchase a Had all my maintenance work done there as well as other work that needed to be done. So I decided to go back to Beck and Masten South and purchase a new vehicle which is the now 2024 GMC Terrain. The salespersons, managers were great as well as the finance manager. Overall great service. More

Ada was extremely helpful throughout the purchase process. She is very knowledgeable, which make the entire process very efficient. She is also very friendly and easy to do business with. process. She is very knowledgeable, which make the entire process very efficient. She is also very friendly and easy to do business with. More

Lack of communication from this dealership. . Any time you call the service department about your car Nobody never picks up the phone.. Chris AKA Shane . Any time you call the service department about your car Nobody never picks up the phone.. Chris AKA Shane More

Dealer representative Gil was great, check in and out process was fast and easy highly satisfied. process was fast and easy highly satisfied. More

Great staff! The process was very smooth and I felt that any questions I had were answered, making my purchase a lot easier. The process was very smooth and I felt that any questions I had were answered, making my purchase a lot easier. More

Rosie has always taken the best care of me anytime I come in for service. I wouldn’t go or use anyone else. in for service. I wouldn’t go or use anyone else. More

Service dept with Gil was awesome. They take care of their customers and give free car wash. They take care of their customers and give free car wash. More

Oil change took 2 hours with appointment. When they completed the oil change, they parked my truck in a side lot behind a security gate. Then when they went to retrieve my truck, the drive When they completed the oil change, they parked my truck in a side lot behind a security gate. Then when they went to retrieve my truck, the driver stopped without pulling all the way past the security arm and it dropped on my roof and left a dent. They said they would arrange to have it repaired by an another body shop. They said they would call with the appointment information, but I have not heard from them. I understand accidents happen, but they did not seem concerned or even try to make it right. Now I will have to spend my time trying to get them to respond and I assume several days to have the dent fixed. More

Thanks Rafael Benavides for the Great Service, 3rd vehícle we buy from him. Amazing Salesperson abd very easy to wirk with. vehícle we buy from him. Amazing Salesperson abd very easy to wirk with. More

Service staff is friendly and progress of repairs is fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday m fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday morning that I dropped it off! I do appreciate the Quality of work and professional technicians as well. Great experience. Thank you! More