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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,762 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,763 reviews

October 02, 2024

Very friendly and professional group. From the initial greeting to financing. My total experience was pleasant. More

by LaTricia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Alphonse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Joya, Jazmin Sandoval
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Oct 05, 2024 -

Beck & Masten Buick GMC South responded

Hi Latricia, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

If you’re in need of a used or new vehicle please ask for Ada Pasasin. She is very helpful & knowledgable. More

by Hlerma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We hope you have a great day!

September 30, 2024

I bought mini vehicles from them and they are the best in the business they always have the vehicle you’re looking for Ena is always been the best at Selling me a vehicle More

by b.carpenter55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Ena. We hope you have a great day!

September 30, 2024

Ada was exceptional assisting with the purchase of my 2025 GMC Denali HD Ultimate. Her professionalism, timely and effective communication were top notch. More

by Edward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Beck & Masten Buick GMC South responded

Hi Edward, thanks for your praise and kind comments about Ada. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2024

By far, the Worst experience I’ve had with a service department. Goes to show not only the leadership lacks communication and customer service;, but the service department follows suit. Rosie Hernandez More

by alexlacy76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Beck & Masten Buick GMC South responded

alexlacy76, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent service with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Hannah Wilson Service Manager hannahwilson@Group1Auto.com

September 30, 2024

Exceptional… The knowledge of Lizz Castillo on the availability and interest in helping me with my needs was fantastic. Finance department was quick and on point. Truly recommend More

by Royser90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizz Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Lizz and team. We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Best dealership in Houston Texas for best deals and service. I recommend Beck and Masten to my friends and family. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Buffington
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Sep 30, 2024 -

Beck & Masten Buick GMC South responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to Beck and Masten here at Beck & Masten Buick GMC South! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

Great professional service made the process easy. I have to say Ralph is the best car salesman and was very helpful in my car buying process. More

by Tcain27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Odigbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Mr. Shane was very courteous, very nice and explained everything that was going on with my vehicle, and updated me every day on the work that was being done. I had a great experience thank you. More

by Horaciolerna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Myer
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Sep 28, 2024 -

Beck & Masten Buick GMC South responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2024

Our service advisor Andrea answered our questions and got our Enclave serviced quickly. Thank you! Would recommend Beck & Masten Buick GMC Gulf Freeway. More

by macmancubed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Sep 28, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Thanks for the recommendation, and have an amazing day!

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