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Beck & Masten Buick GMC South

Houston, TX

4.5
2,686 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,686 reviews

September 22, 2022

Fast oil change and tire rotation. Friendly employees I will use them again next time I need service More

by DEBDODDTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 21, 2022

My salesperson (Leo), sales manager (Anthony) and finance manager (Mohammed “Mo”) all made the entire buying experience enjoyable. No complaints from start to finish. Thank you to all! More

by curtis.harbour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard “Leo” Costa - 5 stars
Sep 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 21, 2022

Amazing service at the service department! Ms Rosie took care of my car and provided the best service ever! The process was stress free, pleasant and was very thorough and knowledgeable. She w More

by Maria Celia N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 20, 2022

I had the best service came in and got an oil change. I came in there and had a appointment and I was waiting and Mr. Albert Ramirez said I can help you so he got me checked in oil change and put some fi More

by Roary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
Sep 22, 2022 -

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 19, 2022

Friendly staff. Quick and professional. Was able to even get me in before my appointment time. More

by trinadenee_0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Sep 21, 2022 -

Beck & Masten Buick GMC South responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 19, 2022

The service department is always on schedule and I haven’t had a problem with anything they have done or advised me to do. Great service department! More

by Jsolis2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 21, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 18, 2022

Great place and super friendly. They were able to get what we needed. They had the best selection of suvs. More

by cgoodmancox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez
Sep 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 18, 2022

The process was great and pretty quick! People were friendly, and took great care of me! More

by jmj3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Arguello
Sep 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 18, 2022

Nice dealership. My salesman is ok. Everybody else is awesome. Very satisfying with my vehicle More

by TCHAU281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon
Sep 20, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 18, 2022

So far appears to be very straightforward people. In the near future we'll see how things go. Was a bit disappointed that they did not have the correct emblems for the vehicle. They did promise to ge More

by DRP1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty, Shannon Eiler, Frank Nolden
Sep 20, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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