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Beck & Masten Buick GMC South

Houston, TX

4.5
2,747 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,747 reviews

November 01, 2022

Excellent experience purchasing my vehicle from my sales lady Sharle Ricketts . She was very friendly and Knowledgeable More

by julio_c_almazan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharle Ricketts
Nov 03, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving this remarkable feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

I highly recommend Beck and Masten South! I took my truck in for service and had a quick turnaround. My advisor; Daniel is really helpful and always meets my expectations. 10/10 More

by Salazar0586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

The dealership was very professional in all ways , good service and employees, verry helpful in all aspects of my vehicle More

by Adrian Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

great dealerships i love this place and i elouise recommend his dealership to a lot a lot of people More

by RRODNEYWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

It was very good service I made the appointment last minute and still got in. More

by ADRIANLPZ6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thanks for your perfect review! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 31, 2022

They came through for me when I really needed it. With the help from Ena and I mean help, I was able to get the vehicle I wanted. This dealership and Ena were a sincere blessing. Thank you so much gu More

by sheadj61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ena Pasasin
Nov 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 30, 2022

Very pleased with the way the purchase went thank you very much my next purchase will be there also More

by ron_bentley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 30, 2022

I met with Frany for my service appointment. She was absolutely great. She kept me informed about my car and when my car would be ready for pick up. Thanks Frany. Keep up the great work. More

by cjack1919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Nov 01, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 30, 2022

Even though we could not resolve the problem w/my truck Frany & Gaby where a plesssure to work with. Good people! Tanner was top notch, he listened and understood my situation and came up with a soluti More

by thinkindna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
Nov 01, 2022 -

Beck & Masten Buick GMC South responded

Your compliments and kind words mean so much to me! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Nov 02, 2022 -

thinkindna responded

You're welcome!

October 30, 2022

The service was great but the wait was ridiculous. I waited 3 hours for a oil change and inspection More

by jackiehill85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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