Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beck & Masten Buick GMC South
Houston, TX
2,769 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,769 reviews
February 20, 2023
Service was great and was in and out in a timely fashion. Got what I needed and paid what I wanted to pay. Got what I needed and paid what I wanted to pay. More
by ANGELRIOS7821
Verified Customer
February 20, 2023
Tried to make an appointment several times and each time I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my coolant. When I called to report they just told me I had to make another appointment. Your employees are all rude. Everyone that I tried to communicate with was short in conversation. Only helpful and nice person was the gentleman that took my truck from me when I arrived. Very unprofessional and very un coordinated in regards to process to drop of vehicles. I will not be recommending or going back to your dealership. More
by rpalacios33
February 19, 2023
Set up appointment and was on time. Work was completed on time. Good job people Work was completed on time. Good job people More
by TAZMAN40
Employees Worked With
February 18, 2023
Hassle free, and very easy to work with. Fernando did an amazing job assisting me with all my needs. Fernando did an amazing job assisting me with all my needs. More
by Lfidel68
February 17, 2023
Service was great . Took a little longer than expected but understandable it was during lunch hours Took a little longer than expected but understandable it was during lunch hours More
by MIRENEGAMBOA
February 17, 2023
Service was great and fast I got my vehicle in and out in one day. My advisor kept me updated on my car and the diagnosis time was really quick. one day. My advisor kept me updated on my car and the diagnosis time was really quick. More
by Erick Velasquez
February 17, 2023
Daniel Wood is awesome heard my concerns on my Tahoe, awesome young man, took my info and took care of all needs and found a repair that was needed and had it fixed. That’s what you call taking care of y awesome young man, took my info and took care of all needs and found a repair that was needed and had it fixed. That’s what you call taking care of your customers. Excellent Customer Service.!!! More
by shirley.a.perkins1
