Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Friendly professional and a great team to do business ess with. Our sales guy was amazing with. Our sales guy was amazing More
Very easy to deal with. Very satisfied with the deal and the process. Professional team Very satisfied with the deal and the process. Professional team More
As soon as I get at dick and message so it's unbelievable that treat me like I'm a special customer and I think that treat me like I'm a special customer and I think More
Rosie did a great job getting the service needed for my vehicle. Overall a great experience. vehicle. Overall a great experience. More
This is my second truck I have bought from Beck & Masten and Sharlene was great answering all my questions and making a stressful situation very easy and smooth . and Sharlene was great answering all my questions and making a stressful situation very easy and smooth . More
Ralph was GREAT-knowledgeable! Beck & Masten had the truck I wanted!!! I wanted!!!!! Very happy with my truck. I looked at 3 Chevrolet and 2 GMC Dealerships but I came back to Beck Beck & Masten had the truck I wanted!!! I wanted!!!!! Very happy with my truck. I looked at 3 Chevrolet and 2 GMC Dealerships but I came back to Beck & Masten. H-A-P-P-Y! More
Monty was awesome! ! My lease came to an end and it was time to either buy it or lease something different. I was going to stick with my Terrain but Monty showed me the ! My lease came to an end and it was time to either buy it or lease something different. I was going to stick with my Terrain but Monty showed me the envision and there was no going back after that. I love my new car. Also a BIG thank you to Frank Nolden for helping me make it happen! More
It all started with a phone call. I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the v I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the vehicle was in stock. I informed him that I had newborn baby and needed to buy a vehicle with urgency, and I needed to get as much as possible over the phone so I can just get there and sign the paperwork. We spoke a few times and had agreed to a price which he text me screenshot of the total drive out that was our agreed price including tax, title and license. Upon everything being agreed. We submitted credit to get the financing part done. He requested pictures of DL, insurance and additional photos. I responded to all his request of information because I was under the impression that price was agreed upon and it was not just the financing part done. I sent all the requested documents and waited. I then received a phone call from Maximo Garcia stating that he had talked to his sales manager Jorge Gomez, and we had an issue. The total drive out of the vehicle had changed by 4K because his manager could no longer honor the deal that was agreed upon. Playing the usual bait and switch between him and his manager. He then called me and said price had only changed $1500 dollars. My biggest gripe is the fact that I take care of my credit and sales person and manager had no issues lying to me about a what I thought was a done deal and pulled my credit. I will get this all the way to the GM and General Motors themselves because credit is nothing to play with specially when they are just being sleezy. BEWARE ALL CUSTOMERS OF THE TYPE OF BUSINESS BEING RAN AT THIS DEALERSHIP! THEY WILL LIE TO YOU TO ANY EXTENT AND PULL YOUR CREDIT EVENTHOUGH THEY ARE NOT BEING SINCERE ABOUT THE CAR DEAL!!! DO NOT TRUST THEM WHEN THEY TELL YOU PRICE IS AGREED UPON. More
It’s ridiculous you send these things for me to fill out and I respond and no one gets back to me. I had a awful experience because three days after I had service my car stopped and now it has to have the e and I respond and no one gets back to me. I had a awful experience because three days after I had service my car stopped and now it has to have the engine replaced. More
At first I didn't feel like you really cared, but when I brought my car back, after you got the part, you actually seemed sympathetic, I really appreciate your willingness to help me. brought my car back, after you got the part, you actually seemed sympathetic, I really appreciate your willingness to help me. More