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Beck & Masten Buick GMC South

Houston, TX

4.5
2,762 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,762 reviews

November 10, 2024

They did not stand behind their recalls on their vehicles they even gave me the wrong part for my car this was ridiculous More

by jebrilkaren4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Richert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Beck & Masten Buick GMC South responded

jebrilkaren4, I apologize for what you experienced while trying to have your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you to try and find resolve. Elvin Carrera Service Manager eca rrera@group1auto.com

November 09, 2024

Ada gave me her full attention and took care of all of my needs. She was very nice to me and my son. It was a great experience. More

by Dee Perry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmin Sandoval *****
Nov 11, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

We are very happy and satisfied with out new vehicle purchase from Beck & Masten GMC. Excellent customer service. More

by lopezjuan75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raphael Odigbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Beck & Masten Buick GMC South responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Very pleased with this dealership, they have always taken care of my needs in a timely manner, Shane is a rockstar!!! More

by opineda1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 09, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2024

Was very prompt and very helpful in assisting me with purchase options as well as financing. More

by mpoydra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Dingman
Nov 09, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 07, 2024

Very nice and friendly 👌 got there at 7 and was in a lift and at home in 30 minutes 😀 got a text I was ready 2 hours later and was back in my truck within 20 minutes!! Love the service that I was provi More

by Plumberhel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2024

Amazing help explained everything with our truck and helped us with our budget and we were able to come out with a 2024 truck More

by Haydeecruz194
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Rafael u did great bro! ! Exelente servicio al cliente i had an incredible experience at the dealership , thank u again More

by danilortiz8994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

I had an amazing experience purchasing my car thanks to the incredible team at Beck & Masten South. Maximo helped us find the perfect vehicle and guided us through the test drive, making sure we felt confi More

by chavezjanae78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Ada sold me my first new truck, a 2024 GMC Canyon AT4, some 2-3 days after I first stopped by Beck and Masten Buick GMC South. She put me in the truck I wanted, let me test drive it how I wanted, and pati More

by robebullard
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Pasasin
Nov 02, 2024 -

robebullard responded

This applies to Anthony and Orlando as well! Didn't mean to leave their names out, but I remembered to include everyone in my google review. Teamwork makes the dreamwork!

Nov 04, 2024 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!