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Beck & Masten Buick GMC South

Houston, TX

4.6
2,914 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,914 reviews

April 01, 2025

The Labor for changing a head light was 200. 00 $ a hour will tell all people not go their for anything More

by felderronald50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Beck & Masten Buick GMC South responded

Thank you for your feedback. We understand that pricing can be a concern, and we strive to provide quality service at fair rates. Our labor costs reflect the expertise, tools, and time required to complete repairs properly. However, we appreciate your input and would be happy to discuss this further if you have any questions or concerns. Please feel free to reach out to us directly so we can address your experience more personally. Elvin Carrera Service Manager 832-775-1755 ecarrera@group1auto.com

March 30, 2025

Very fast good and friendly service. I will recommend to all my family and friends. More

by Herminio Escoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Burk
Mar 30, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2025

Rafael, Maximo and the team at the dealership was super helpful and friendly. I honestly didn't think they'd be able to work with my situation, but they went above and beyond.Highly recommend checking them More

by zukymoctezuma
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

Great service but really need to follow-up on insurance coverages so we don't get stuck paying overages More

by chavarriajackie2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Adam Pasasin at Beck and Masten Buick GMC has been the Absolute Best! Super nice and easy to deal with. We texted, sent a few emails back and forth, then came to a deal. I arrived and was only there a cou More

by Worknbikes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Lee
Mar 29, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

This dealership was amazing our sales man josue was very friendly and took his time to explain every details and answered all our questions and concerns .even it was a late they took there time with More

by vanessagarza07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Esquivel
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Since the first person answering the phone to the last one who handle my car’s key back, all are very kind and professional. Kevin Truong would answer all my questions and concerns. For that I would give More

by STorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hello Storres, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 27, 2025

Maximo made buying a new truck very easy and he was very helpful on setting me on my new vehicle. More

by johnny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maximo
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hi Johnny, thanks for your praise and kind comments about Maximo. Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

The entire Beck and Masten team went out of their way to make me feel like family. They didn’t stop until I was happy and that tells me they are an organization that I can have a long term relationship with More

by Dlmack70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Garcia, Roy Wolf, Anthony in sales and Marco in finance
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Beck and Masten. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2025

The people I have dealt with are very accommodating. It's easy to make an appointment. We are very pleased. More

by jw7558Johnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Truong
Mar 28, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!