Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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My truck has been there going on 2 weeks and they have even touched it. I don’t know what’s the point in making an appointment if it’s not going to be looked at even touched it. I don’t know what’s the point in making an appointment if it’s not going to be looked at More
Need more techs and do a better job on comp. washing tuck was completely wet washing tuck was completely wet More
Our salesperson Mrs. Sharlene Ricketts was very professional, knowledgeable and polite throughout the whole process from start to finish and her manager was very helpful Sharlene Ricketts was very professional, knowledgeable and polite throughout the whole process from start to finish and her manager was very helpful and nice. We will recommend Beck & Masten to our friends and family. This is the best Dealership I have ever delt whit in Texas. Mrs. Ricketts you are the best I have ever purchased a vehicle from. TOP GOAT in the business. More
Respectful, good communication skills, competitive experience. very good understanding. Forgiven, Good listener skills, helpful tips 👌 👍 experience. very good understanding. Forgiven, Good listener skills, helpful tips 👌 👍 More
dealership had a good selection of new cars and used cars. I had an excellent sales person Maximo Garcia. Mr. Alphonse also provided an excellent experience in the finance department. cars. I had an excellent sales person Maximo Garcia. Mr. Alphonse also provided an excellent experience in the finance department. More
My truck was brought into the service center; the main one being the transmission. Understandably the 3 weeks it was in the service center was because of an extended warranty provider. However, the wate one being the transmission. Understandably the 3 weeks it was in the service center was because of an extended warranty provider. However, the water leak coming through the passenger sun visor arm was mis-diagnosed and the leak is clearly visible from the sunroof seal. I was charged for replacing something else. That leak was part of the $4,000 that I paid personally. The second issue was covered under the extended warranty and that problem was not solved. It involves the radio/console changing displays without action taken by the driver. This is an intermittent problem that seems to occur mostly while using the navigation system. It switches to one of the SiriusXM displays. Manually switching back to the navigation system will work for 10 to 30 seconds and then it switches back to the SiriusXM display. Sometimes the same SiriusXM display pops up on the smaller driver’s display. I intend to bring the truck back to get these problems resolved, but I live/work 90 miles away and leaving it for several days requires alternate transportation . More
Had good experience and good help with everything we needed Definitely would recommend to friends and family needed Definitely would recommend to friends and family More
Repairs made timely and completely. Service advisor kept me informed and checked me out. All good. Service advisor kept me informed and checked me out. All good. More