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Beck & Masten Buick GMC South
Houston, TX
3,063 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 3,063 reviews
February 11, 2021
Kept me updated on the how long it was taking and what part the vehicle needed. Also customer service was great with the complementary drinks. part the vehicle needed. Also customer service was great with the complementary drinks. More
by RJUAREZ0604
Verified CustomerEmployees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 10, 2021
I've been dealing with this dealership since 2006. I've purchased several vehicles from Becken masten and I've always had great service. Still have my 2006 GMC ,2015 and a 2019. I've tried purchasing wit purchased several vehicles from Becken masten and I've always had great service. Still have my 2006 GMC ,2015 and a 2019. I've tried purchasing with other dealerships in the past, but none of them compare to Becken Masten. I specially like to thank Ms. Rosie Hernandez who works in the service department, she does an outstanding job servicing my vehicles.Thanks once again for your great service, keep up the good work. More
by pramirez1515
Employees Worked With
Rosie Hernandez
February 10, 2021
Car sales man Jose Cuellar . He was very nice and respectful. He has good customer service skills . He help us every step of the way . Him being bilingual was very helpful. He was able to explain eve respectful. He has good customer service skills . He help us every step of the way . Him being bilingual was very helpful. He was able to explain every detail to my parents in Spanish. More
by elizabethgamino05
Employees Worked With
Jose Cuellar
February 10, 2021
In service too many times for the same issue. Service does not verify IF repairs actually resolved the issues. Service did not test drive after work they claim was done. does not verify IF repairs actually resolved the issues. Service did not test drive after work they claim was done. More
by Unsatisfiedcustimer
Employees Worked With
Other Employees :
Mohammed Qureshi, Manny Escalon, Shannon Eiler, Orlando Pasasin, Scott Korenek
February 09, 2021
Frany did an excellent job in taking care of my care repairs and got them finished in a very timely manner, faster that anyone else had ever done Great job Frany repairs and got them finished in a very timely manner, faster that anyone else had ever done Great job Frany More
by B.CARPANTER55
Employees Worked With
February 09, 2021
good organitation to atend... perfect atention to costumer very fast service with gina saez she put a lot attention to the problem to try to resolve in the best way possible.. thanks costumer very fast service with gina saez she put a lot attention to the problem to try to resolve in the best way possible.. thanks More
by jorge ramos
Employees Worked With
Gina Saez
February 08, 2021
Great customer service! It's helps if you know exactly what you want, made my process easy and fast. The car buying experience was incredible Thank You everyone at Beck And Masten. what you want, made my process easy and fast. The car buying experience was incredible Thank You everyone at Beck And Masten. More
by TOLEDO.ELSAGD
February 08, 2021
Excellent car at a good price. Jennifer was great. She got us a good deal on our new auto and a fair deal on our trade in. 10/10 will do again. got us a good deal on our new auto and a fair deal on our trade in. 10/10 will do again. More
by steve.r.randolph
Employees Worked With
Jennifer andanur, Nora Torres
February 07, 2021
Rosie Hernandez is always a pleasure to work with when my vehicle needs servicing. She lets me know what services are needed and what services I don’t need. She is the sole reason I bring my vehicle to B & M vehicle needs servicing. She lets me know what services are needed and what services I don’t need. She is the sole reason I bring my vehicle to B & M. More
by sherrytgreen
Employees Worked With
Rosie Hernandez
