Beck & Masten Buick GMC South

The lady who was supposed to be helping me with my car was to hard to reach when I tried to find out what was happening with it. The cost the dealership charged for diagnosis is sky high and when you char was to hard to reach when I tried to find out what was happening with it. The cost the dealership charged for diagnosis is sky high and when you charge that much to poor working class people you should at least act like you appreciate their business. More

This the 3rd truck and 4th overall veh. I’ve purchased from Beck and Masten. My 2021 2500 HD DENALI is perfect! Jason R. Has been amazing to work with. He has proven to be the epitome of a customer 1st from Beck and Masten. My 2021 2500 HD DENALI is perfect! Jason R. Has been amazing to work with. He has proven to be the epitome of a customer 1st salesman. We’ve always been treated fairly here. Jason has gone beyond every new veh. sales experience we’ve had. His knowledge of the product and willingness to care for our needs is beyond reproach. He made sure every item on my list of wants and needs was met and often exceeded. Jason’s professionalism more than made up for the attitude of indifference from the admins. I will strongly recommend Beck and Masten too my friends. More

The entire process went well. Sales and finance were professional, thoughtful and swift. I would recommend this dealership to anyone for a new or used purchase. professional, thoughtful and swift. I would recommend this dealership to anyone for a new or used purchase. More

My first truck buying experience was amazing! Kelsey and Chad really have taken care of me. I told Chad exactly what I wanted and he delivered. Kelsey helped me out the rest of the way to make sure all the Chad really have taken care of me. I told Chad exactly what I wanted and he delivered. Kelsey helped me out the rest of the way to make sure all the paperwork was in the right order. She even helped me with a temporary rental while they fixed the front seat for me which was no issue they were already aware of. But they went above and beyond for me imma come buy another vehicle soon from them. More

Gaby is the bomb! Fast, friendly, and efficient! Price for new tires was better than Discount Tires. Super close and convenient to my work, as well. for new tires was better than Discount Tires. Super close and convenient to my work, as well. More

Jason was my salesman and Frank was the sales manager and both guys did more than I could have ever asked for... very honorable guys. I was given an unbelievable deal after going to multiple dealerships and both guys did more than I could have ever asked for... very honorable guys. I was given an unbelievable deal after going to multiple dealerships and they were the most upfront and transparent. I would buy from them again. If you're looking for a GMC please give them a shot at earning your business you won't be disappointed. Thank you Jason Ruppert and Frank.... More

Great service. Toby was awesome and worked hard to find exactly what I wanted. The finance department was great to work with as well. I'll be recommending this team to my colleagues and friends. exactly what I wanted. The finance department was great to work with as well. I'll be recommending this team to my colleagues and friends. More

Excellent, fast and reliable customer service! They always take good care of me at Beck & Masten South! Jamie Ward and Art are the best!!! They know how to get the job done right! :) always take good care of me at Beck & Masten South! Jamie Ward and Art are the best!!! They know how to get the job done right! :) More

I arrived at 12:50pm for a 1:00pm appointment. The service was for a oil change and tire rotation. Also had my license plate attached. It took over 3-1/2 hours for these “express services”. It was als service was for a oil change and tire rotation. Also had my license plate attached. It took over 3-1/2 hours for these “express services”. It was also noted by my service advisor that I came at a good time because they were really slow. They estimated 1 hour for my service. This isn’t the first time I’ve waiting longer than 3 hours for an oil change and tire rotation. It seems like that kind of duration is extremely excessive. I’ve taken vehicles to the Beck and Masten North location for the same services and been in and out in less than an hour. More

Scheduled an oil change and waited just over an hour from my appointment time for the service to be completed. The offered a package of 3 oil changes including tire rotation and filling all fluid levels for my appointment time for the service to be completed. The offered a package of 3 oil changes including tire rotation and filling all fluid levels for $185. My car requires 5.5 qts of synthetic oil which is nearly $10 a quart. So this package is about $61 per oil change. A great deal. They also washed my car. On the negative side they asked me if I wanted to have the brake fluid flushed for something like $100.. The car is a 2019 with 18,000 miles. The owners manual recommends replacing the fluid at 5 years??? More