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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,852 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,852 reviews

January 19, 2021

Rafael, Pepe, Jorge, Mo were all true professionals. I will tell everyone I know. First class experience. Clean, inviting dealership. Everyone very helpful and kind. More

by NOAHSAM1117.ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe, Mohammed Qureshi, Jorge Gomez, Rafael Benavides
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Jan 22, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2021

They are real polite people respectful and they'll sell person that help me he was real polite and he work with me on the deal his name is Rafael More

by EARREDONDO1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
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Jan 21, 2021 -

Beck & Masten Buick GMC South responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2021

Gina was great. She took care of the issues with my vehicle and provided great customer service. I’ll always ask for Gina from now on. More

by JOEBOSQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Saez
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Jan 21, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2021

Y’all say that y’all with treat people like family... funny part is I can’t get the correct parts or an answer back when I call. Y’all put the wrong tire on my truck and try to get my insurance to pay fo More

by KAKC1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
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January 17, 2021

Easy, fast, convenient, and professional. I received an email and call that encouraged me to come in for service. Not pushy but persistent. It was easy to schedule online and the reminders were just right. More

by CAROLYNJASZCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meda, Amber
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Jan 20, 2021 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 17, 2021

Really friendly agents it was a great 6 hr trip for the 2021 gmc sierra i really loved it thanks to everyone over at beck and masten south More

by ESEQUIELM25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
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Jan 20, 2021 -

Beck & Masten Buick GMC South responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 16, 2021

Great service & awesome staff that help me find the right truck for me & definitely recommend this place for your next new/used vehicle purchase. Marco Alvarez thank you for always helping me out on finding More

by Guillermo Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Wilson
Other Employees : Reed Vyrostec, Jorge Gomez
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Jan 19, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 16, 2021

I really had a great experience here, and the team was nice and professional at all times. I would definitely bar a vehicle here again. More

by JASON.FABRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sparks, Mohammed Qureshi, Gaby Cano
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Jan 19, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 16, 2021

The sales man was very professional and was very helpful. Selection was good. I would buy from the dealer again, very clean and well kept. More

by AC_LAWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pasasin
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Jan 21, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 15, 2021

Rosie always treats me right. She is the one I want to deal with. She is always efficient and to the point. She also has a great attitude. More

by JERRY_ALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Jan 21, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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