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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,851 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,851 reviews

January 31, 2021

The service Ruben provided was amazing!!! He was patient and knowledgeable about the vehicle and services provided. I will definitely be back for my next vehicle purchase. More

by LEE_M81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Leon
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Feb 02, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 30, 2021

Quality service fair pricing honest sales People. We worked with one salesman and I lost his card and the second salesman helped us and let the first salesman now. They work great as a team More

by JAMS4JESUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
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Feb 01, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 29, 2021

Everything was good with sales person it was the the person in finance department that never call when they said they would to finalize my contract I had to go up there to find out More

by A19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 28, 2021

Always pleasant working with Rosie.Always very informative about the work,time frame. Always a delightful person to work with.I only go to her More

by KURTJOHNSTON2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Feb 02, 2021 -

Beck & Masten Buick GMC South responded

Kurt, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 27, 2021

Great service as usual. Called Toby At 10 AM on a Friday and by 6 PM he was delivering the vehicle and paperwork to me. Couldn’t ask for better service More

by BFERGUSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
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Jan 29, 2021 -

Beck & Masten Buick GMC South responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Toby was able to provide you with such exceptional service. Enjoy your new vehicle! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 27, 2021

Willie Hill was the best sells person. He took the time out to make sure that I was happy with my choice.Thanks to everyone else that help me also. More

by 1sallylewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hill
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Jan 29, 2021 -

Beck & Masten Buick GMC South responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave confident they made the right decision. I'm happy to hear about your positive experience with us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 27, 2021

Efficient, easy and LOVE the Uber drop-off & pickup ( of course within a 10 mile radius) so thank you, Elyza for your professionalism in this service visit! More

by gacie3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elyza Sanchez
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Jan 29, 2021 -

Beck & Masten Buick GMC South responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Beck & Masten Buick GMC South's Service Department. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2021

Jason was very willing and helpful to make sure our experience was an enjoyable one. Thank you for taking to time to help us with this purchase. More

by BOOMER032001
Recommend Dealer
Yes
Employees Worked With
Jason R.
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Jan 28, 2021 -

Beck & Masten Buick GMC South responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2021

Frany was my Service advisor and went above and beyond to make sure that my experience at Beck and Masten South was over the top. More

by joey_coomer_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Escalon
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Jan 28, 2021 -

Beck & Masten Buick GMC South responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 26, 2021

Gina is great!!! She was able to get me taken care of immediately and discover other things that I didn’t. She was very professional. More

by zetrick2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Saez
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Jan 28, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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