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Beck & Masten Buick GMC South
Houston, TX
2,851 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,851 reviews
February 03, 2021
We were very satisfied with our sales person and the financial person we got what we were expecting for our trade in and got a good deal in our purchase too financial person we got what we were expecting for our trade in and got a good deal in our purchase too More
by Mireya & Oscar Villarreal
Verified CustomerEmployees Worked With
Rafael Benavides
February 02, 2021
Customer service is awesome. Very professional and they make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. More
by pedrotost
Employees Worked With
February 02, 2021
They were unable to duplicate my issue it was a known problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days due to waiting on parts with minimum updates or concern that I might actually need my vehicle. I won’t be going back for any reason other than an obvious warranty problem More
by KWMCCLINTOCK
Employees Worked With
Gina Saez
February 02, 2021
Irma and the finance manger were great. We came to a agreeable price quickly. We are glad that we came into the dealership and will come back. agreeable price quickly. We are glad that we came into the dealership and will come back. More
by RUSTY.LONG
Employees Worked With
Irma and finance manager
February 01, 2021
Completely satisfied with the customer service and vehicle. Exemplary service by having someone speak my language. Above and beyond work. Loved the way my salesperson worked with me to get the correct vehicle. Exemplary service by having someone speak my language. Above and beyond work. Loved the way my salesperson worked with me to get the correct vehicle for my family More
by josehernandez321
Employees Worked With
Mohammed Qureshi, Rafael Benavides
February 01, 2021
Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More
by James Poullard
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
January 31, 2021
Very well organized. really happy with the service and the friendly people that work there. Won’t go to no the dealer for any service but there the friendly people that work there. Won’t go to no the dealer for any service but there More
by Javer Hinojosa
Employees Worked With
Deanna Andrews, Gina Saez
January 31, 2021
Great service. Rosie is the BEST! Make sure you ask for her. Manny is great. I have been a customer since the old location on gulf freeway. her. Manny is great. I have been a customer since the old location on gulf freeway. More
by PRWASH
Employees Worked With
Rosie Hernandez, Manny Escalon
January 31, 2021
I love this dealership it’s always clean the work is a very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. More
by FCYRUS40
Employees Worked With
Manny Escalon, Gaby Cano, Deanna Andrews
January 31, 2021
First time buying a vehicle and everything went very smoothly!! Tanner was of great assistance! I will be back again when I purchase my next vehicle or even upgrade! smoothly!! Tanner was of great assistance! I will be back again when I purchase my next vehicle or even upgrade! More
by JMG9634
Employees Worked With
Tanner Fincher
