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Beck & Masten Buick GMC South
Houston, TX
2,851 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,851 reviews
Verified Customer
February 05, 2021
Very quick and fast service. Kept me informed on the status of the truck. Shuttled me back and forth from home and dealership very satisfied status of the truck. Shuttled me back and forth from home and dealership very satisfied More
by texascolt45s
February 04, 2021
It was a very pleasant experience. I had to bargain and it still too 3 hours but they listened to me and Willie Hill was especially good to work with. it still too 3 hours but they listened to me and Willie Hill was especially good to work with. More
by LINDAJMARS
February 04, 2021
Love my new car! Shannon Eiler and Chad Garland are awesome! Thank you so much! Team work makes the dream work. Best dealership in Houston! awesome! Thank you so much! Team work makes the dream work. Best dealership in Houston! More
by JENNYANDAUR
Employees Worked With
Chad Garland, Shannon Eiler
February 04, 2021
Awesome people at the dealership from Manny to Franny they really did a superb job in taking care of my car needs and I would highly recommend taking all of your car problems to them. they really did a superb job in taking care of my car needs and I would highly recommend taking all of your car problems to them. More
by B.CARPANTER55
February 03, 2021
Would give 0 star if available. Had a very bad experience and it was bad enough I went from buying a truck to paying for the service work and leaving. and it was bad enough I went from buying a truck to paying for the service work and leaving. More
by JOSHUAJONES2
Employees Worked With
Arturo Gonzalez
February 03, 2021
It was a terrible experience, so I won’t be coming back! Get better cars and I will be back to buy them and quality. Get better cars and I will be back to buy them and quality. More
by matt.d.chandler
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 03, 2021
For starters, the description of the vehicle on the website and on shared websites should have been accurate, including price. Secondly, the sales agent should have not lied about the advertised price website and on shared websites should have been accurate, including price. Secondly, the sales agent should have not lied about the advertised price being for certain customers only in an effort to raise the price by at least $1500. Third, I felt scammed when I argued for the advertised price and the sales agent acted as if I was getting a deal but then said I would have to purchase ELO insurance/theft protection. It was as if because I demanded the price as advertised that they added this additional fee saying it was mandatory but could not show me proof in writing. Mind you the vehicle I purchased had several thousand miles on it so It was not brand new and I didn’t care for this ELO addition placed on by the dealership for their own benefit. This is the second vehicle purchase I made from Beck m Masten within a year but I will be taking my business elsewhere after making sure my reviews hit every platform possible to bring awareness to these type of situations. More
by Audrey
Employees Worked With
February 03, 2021
Great dealer! They were very helpful and Ada was willing to work with us. Made purchasing a new vehicle very easy and fast. Would recommend to everyone to work with us. Made purchasing a new vehicle very easy and fast. Would recommend to everyone More
by JONATHAN
Employees Worked With
