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Beck & Masten Buick GMC South
Houston, TX
2,851 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,851 reviews
February 14, 2021
Sharlene was an amazing sales rep that actually listened & was sincerely helpful. She developed a real rapport. Frank was interested in gaining my business by getting what I needed. Earl made financing t & was sincerely helpful. She developed a real rapport. Frank was interested in gaining my business by getting what I needed. Earl made financing time a breeze & was very personable explaining everything thoroughly. Nice Team effort! More
by TMCFEE
Verified CustomerEmployees Worked With
Sharlene & Frank & Earl
February 14, 2021
Great service one of the best .Will recommend this place to anyone who is looking for great service and great atmosphere for the best service in the area where you can get a price for the price. to anyone who is looking for great service and great atmosphere for the best service in the area where you can get a price for the price. More
by Rogerparedes.5211
February 12, 2021
My experience there was best in class. Thorough, efficient and courteous in a professional setting...the best. New car purchase was way more than good. efficient and courteous in a professional setting...the best. New car purchase was way more than good. More
by Docs ride
February 11, 2021
Really please with the service here at back and masten. I purchased my truck late at night and the sales guy Marco took care of everything. Also the truck needed some fixes and after the sale he was sure tha purchased my truck late at night and the sales guy Marco took care of everything. Also the truck needed some fixes and after the sale he was sure that it was taken care of. Thanks for a very quick and easy purchase. More
by JOSEPH052188
Employees Worked With
Marco, Mohammed Qureshi
February 11, 2021
Kept me updated on the how long it was taking and what part the vehicle needed. Also customer service was great with the complementary drinks. part the vehicle needed. Also customer service was great with the complementary drinks. More
by RJUAREZ0604
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 11, 2021
I appreciated the no-pressure sales technique, and the fact that we were allowed to browse, check out, and test drive without feeling like we were being pushed towards anything in particular. fact that we were allowed to browse, check out, and test drive without feeling like we were being pushed towards anything in particular. More
by Earl Sharp
Employees Worked With
Jose Cuellar
February 11, 2021
Very dissatisfied with customer service and over all service. It’s hard to get ahold of your service rep or have them give you any update on your vehicle! My vehicle was worked on with out me giving the service. It’s hard to get ahold of your service rep or have them give you any update on your vehicle! My vehicle was worked on with out me giving the final ok to do so, and was expected to pay for the service I did not agree to. My representative made me feel like a lier cause she stated she didn’t remember me stating to not work on my vehicle.! After having my vehicle serviced I had to take it back cause it wasn’t properly fixed. I will never return, and most definitely no recommend anyone to purchase from this location! More
by diaz81mayra
Employees Worked With
Rosie Hernandez
February 10, 2021
Car sales man Jose Cuellar . He was very nice and respectful. He has good customer service skills . He help us every step of the way . Him being bilingual was very helpful. He was able to explain eve respectful. He has good customer service skills . He help us every step of the way . Him being bilingual was very helpful. He was able to explain every detail to my parents in Spanish. More
by elizabethgamino05
Employees Worked With
Jose Cuellar
