Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Beck & Masten Buick GMC South
Houston, TX
2,851 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,851 reviews
February 22, 2021
Everything was great the service was on point and the wait time was reasonable the dealership is clean and every one was pleasant to deal with wait time was reasonable the dealership is clean and every one was pleasant to deal with More
by BKELLY0127
Verified CustomerEmployees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 21, 2021
Dealership is always clean and social distanceing is always practiced. The sales department goes over and beyond to satisfy everyone. The service department is second to none. I would recommend this d always practiced. The sales department goes over and beyond to satisfy everyone. The service department is second to none. I would recommend this dealership for anyone wanting a great deal on a new or used automobile and a superior service department to keep your automobile in top top condition. I will continue working with Beck And Masten as long as I own an automobile. More
by SCOTTWALTER
February 21, 2021
Rafael was awesome... he was very helpful and patient with me. He was very good with my kids, also. Helping keep them entertained during the whole process. with me. He was very good with my kids, also. Helping keep them entertained during the whole process. More
by GARZAH83
Employees Worked With
Shannon Eiler, Rafael Benavides
February 21, 2021
I was very pleased with the service and found the advisor very helpful She made sure I understood the estimate and what was recommended for maintenance very helpful She made sure I understood the estimate and what was recommended for maintenance More
by Chester
Employees Worked With
February 20, 2021
Chris Dominguez in Sales and Mr Earl in Finance did an outsanding job! Would recommend them to anyone in the market for a New/Used GMC! outsanding job! Would recommend them to anyone in the market for a New/Used GMC! More
by COBOSBBQLLC
Employees Worked With
Chris Dominguez , Earl (Finance)
February 20, 2021
Good service A a a a a a a a a a a a a a a a a a a a a a a a More
by SAMQCT
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 19, 2021
From entrance of the pre owned vehicles meeting Jose, to the signing of my contract was exceptional.... timing wise. I am not a fan of hours n hours waiting and waiting at a dealership.I was most impresse the signing of my contract was exceptional.... timing wise. I am not a fan of hours n hours waiting and waiting at a dealership.I was most impressed. I am definitely happy with my Lacrosse too. I got just what I wanted and a few bonuses. More
by kimwilli0346
Employees Worked With
Jose
February 19, 2021
Very poor customer service. Had some issues on the car problem & repair. Talked to the manager & was told that we will get a callback but never did problem & repair. Talked to the manager & was told that we will get a callback but never did More
by GCON_19
Employees Worked With
Scott Korenek
February 15, 2021
Always satisfied with the service department ! I never Always satisfied with the service department ! I never take my truck anywhere else. Gaby, Fran, and Manny are always eager to please. Very well r Always satisfied with the service department ! I never take my truck anywhere else. Gaby, Fran, and Manny are always eager to please. Very well ran department. More
by BILLYBILLY0308
