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Beck & Masten Buick GMC South
Houston, TX
2,836 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,836 reviews
April 10, 2021
Beckmasten is the best dealership big thanks to manny escalón and service advisor Rosie Hernandez best service would definitely recommend beckmasten to my family and friends escalón and service advisor Rosie Hernandez best service would definitely recommend beckmasten to my family and friends More
by DANIELSEPULVEDA9
Verified Customer
April 10, 2021
Service was poor, dealership kept my truck for two weeks to change two tires, tires that I had to find and bring to them. When all was done, I picked up the truck to find the spare tire was still in the bed to change two tires, tires that I had to find and bring to them. When all was done, I picked up the truck to find the spare tire was still in the bed of the truck, they couldn’t even put it back in it’s holder without being asked to...poor service, will not be back again! More
by DavidJacobs
Employees Worked With
Monty, Gaby Cano, Scott Korenek
April 10, 2021
Great return time. What I ask for in addition to my services was not completed. The service was great overall and easy to get in for service. services was not completed. The service was great overall and easy to get in for service. More
by WILSONLAURENNETTE
Employees Worked With
Arturo Gonzalez
April 10, 2021
All I can say is Tanner should learn how to never judge a book by its cover. My wife and I were very interested in looking into a new vehicle. My wife and I are owners to our own successful company. We came book by its cover. My wife and I were very interested in looking into a new vehicle. My wife and I are owners to our own successful company. We came over after work, obviously not in clean attire. Tanner did not seek any interest in our want to purchase. Not only did Tanner also get his supervisor who I would imagine is aware of the current inventory along with the future inventory as well. Both did not take in what we had our minds set on. So my wife and I decided to just leave. As we were walking out we were able to meet two young ladies named Enna and Ada. Enna and Ada were very attentive and took note of what we were inquiring. No longer than 24 hours we received a call from Enna and who found what we were looking for. We came in that same day to make our purchase. I would be lying if I said the visit was pleasant but we noticed Tanner throwing his hand up in a motion as in what we are doing here. Not only did we feel uncomfortable but also unwanted with his body language. But since we were pleased with the finding of Enna we continued and bought our beautiful GMC Sierra Denali. More
by Olivos01
Employees Worked With
Other Employees :
Enna , Mohammed Qureshi, Manny Escalon, Rafael Benavides
April 09, 2021
Takes forever to get a service agent to call you back, while they hold your car hostage. She left me a message that my car had been diagnosed and asked me call call back. It took 6 phone calls and more th while they hold your car hostage. She left me a message that my car had been diagnosed and asked me call call back. It took 6 phone calls and more than a day to get them to respond. I still never received complete explanation of parts and work done. More
by RHONDa
Employees Worked With
Gina Saez
April 09, 2021
I love beck n masten..Kelsey with new cars is always so I love beck n masten.. Kelsey with new cars is always so helpful and has amazing customer service skills. I wouldn't go or refer anyone I know to an I love beck n masten.. Kelsey with new cars is always so helpful and has amazing customer service skills. I wouldn't go or refer anyone I know to anywhere else.. More
by JJMATA31
Employees Worked With
Chad Garland, Manny Escalon, Shannon Eiler, Gaby Cano
April 09, 2021
Great customer service, all questions i had Eliza was able to provide all detail information. Recommend 10/10 thank you again and will come again for service able to provide all detail information. Recommend 10/10 thank you again and will come again for service More
by alonsosilvia30
Employees Worked With
Elyza Sanchez
April 08, 2021
Jennifer was amazing- I would recommend her if you want a new truck! She was friendly and knows her stuff! Great job answering all my questions! new truck! She was friendly and knows her stuff! Great job answering all my questions! More
by DBAKER12919
Employees Worked With
Mohammed Qureshi
