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Beck & Masten Buick GMC South
Houston, TX
2,836 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 2,836 reviews
April 13, 2021
We've been return customers for a few years now. Always We've been return customers for a few years now. Always have great car buying & leasing experience thanks to the amazing people at Beck & Masten Sou We've been return customers for a few years now. Always have great car buying & leasing experience thanks to the amazing people at Beck & Masten Sourh...Thank you Jason! Sales manager Frank is always friendly, professional, hard working and amazing. Our salesperson Edwin Chavez was EXCELLENT! Edwin went ABOVE and BEYOND assisting us with our transactions! We always recommend Beck & Masten South to our family and friends. A big THANK YOUt to EVERYONE in every department at Beck & Masten South, for the EXCELLENT customer service! More
by CRISMILLER101
Verified CustomerEmployees Worked With
Ky in finance was great, and Wayne & everyone!, Jason Beck, Mohammed Qureshi, Shannon Eiler
April 12, 2021
Although I disagree with their approach in price negotiations I was satisfied with outcome. Very professional in all other matters. Apperance of sales was outstanding. negotiations I was satisfied with outcome. Very professional in all other matters. Apperance of sales was outstanding. More
by KILLIAGL
Employees Worked With
Mohammed Qureshi, Orlando Pasasin
April 11, 2021
Excellent customer service, friendly environment, professional sales and finance associates. Highly recommended to others in search of a vehicle, honored to be a proud owner of a new vehicle. Thank y professional sales and finance associates. Highly recommended to others in search of a vehicle, honored to be a proud owner of a new vehicle. Thank you! More
by albert_prentiss
Employees Worked With
Tanner Fincher
April 11, 2021
Service is great. Staff are friendly, helpful, and knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. knowledgeable. The only downside is the the waits are abysmally long even with an appointment..barring that they get high ratings. More
by JSAWYER1948
April 11, 2021
Excellent service as always from Frany. She always works with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! with me on service on my truck. In addition my truck is always serviced in a timely manner. I will be back!!!! More
by ysbrown2968
Employees Worked With
April 11, 2021
Excellent Service Eliza Sanchez, Rosie Hernandez, Gina Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. Saez the customer service is excellent. Enjoy bringing my vehicles to Beck & Masten . Keep up the great work in customer service. More
by Earl
Employees Worked With
Rosie Hernandez, Gina Saez, Elyza Sanchez
April 11, 2021
Gaby has done amazingly great, but I’m not too happy that my brand new Yukon Denali truck 2021 is having issues already. First it was the seat now it’s the suspension. Since we got the truck it’s been alway my brand new Yukon Denali truck 2021 is having issues already. First it was the seat now it’s the suspension. Since we got the truck it’s been always something!! It’s been in service and now wating fir parts to come in. More
by closnliln20
Employees Worked With
Gaby Cano
April 11, 2021
All of the staff was very friendly and helpful. My repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. repairs were done quickly and I was notified by phone when it was ready for pickup. I would recommend this dealership. More
by newcyn07
April 10, 2021
Unfortunately we were unable to address the issue. The new vehicle we purchased had 1,000 miles on it. We were told it was only driven by sales. The morning after the purchase we noticed both rims on the new vehicle we purchased had 1,000 miles on it. We were told it was only driven by sales. The morning after the purchase we noticed both rims on the drivers side had a scratch on them. The dealership made the repair on the rims. A few weeks later out front tire had a blow out, apparently due to damage during this initial time frame. The dealership/service department refused to replace the tire which this issue could have caused us an accident because the staff damaged this car and did not report it. Now as the buyer, I am stuck with this expense. Unfortunately the dealership has now lost a once loyal repeat customer. More
by Rob02
Employees Worked With
Gaby Cano
April 10, 2021
When I got to the dealership I had a wonderful welcome by a salesman he was very attentive and very helpful to what I wanted to shop for. a salesman he was very attentive and very helpful to what I wanted to shop for. More
by aellis6294
Employees Worked With
Tanner Fincher/Frank Nolden 111
