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Beck & Masten Buick GMC South
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Service was great and the people there are very helpful. Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the Took my vehicle in for service and returned in a timely manner. I appreciate the flexibility and constant updates on my vehicle repairs. Keep up the great work!!! More
Everybody was real nice at your dealership they were to the point didn’t take long to long to finish our business and we feel like we got a fair deal on the price of the truck the point didn’t take long to long to finish our business and we feel like we got a fair deal on the price of the truck More
Problem is not fixed and now they say they don’t have rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee rentals to be able put it back in shop. It is no longer a warranty issue it’s a dealership issue. Had issues when had auto in shop due to an employee being terminated and Gina helpful. However she didn’t actually work on auto so can’t blame her. More
From sales to service by far the worst dealership I've ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there ya ever dealt with! Yall had my truck a total of 5 days for an inverter that was supposedly bad and needing replaced. The second time I left it there yall couldn't even complete an oil change in the 2days you had it and had the nerve to rent me nissan sentry meanwhile I overpaid for the xxx $80kDenali Truck from yall that leaked oil at 1500miles and your service dept refused to acknowledge it so I took it to another GM dealer who did! More
The entire teach from sales to service was so easy to work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! work with. No run around! So nice and helpful! Great job and was a pleasure to work with you all! More
Elyza is always friendly and helpful. She explains everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. everything throughly and goes above and beyond to help. I appreciate her help every time. This is the second time she has helped me. More
Terrible. Chase still hasn’t received the payoff for trade in and have not been contacted despite me reaching out to the dealership several times trade in and have not been contacted despite me reaching out to the dealership several times More
I have already provided a review. This was a recall issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. issue. I would be concerned about real service issue. I am not sure of the quality of work. Can’t see. More
Side airbag recall/Engineering Study took 2 days. Vehicle not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to r not washed. Told not to change oil but technician did anyway and rotated tires which was done 131 miles before so I had to take to Discount tire to rotate tires back. More