Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,925 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,925 reviews

September 29, 2021

Im happy with the service and I recomend customers to buy at this location great service More

by GLORIARAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Sep 30, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 28, 2021

Marcos at B&M worked hard at making me a deal that I’d be happy with. Thank You Marcos! More

by Rachel’s GMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
Report | Print
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 27, 2021

B&M South was easy to deal with, transparent, and kept all of their promises from our first discussion to contract signature! More

by Sjlucchesi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vega
Report | Print
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

September 26, 2021

When I walk in nobody say hi everybody was doing their business and not paying attention to the customers but I can say that my service advisor was a very nice person and professional More

by GALLARDOSABAS
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Georgia Aplon gaplon@beckmasten.net

September 25, 2021

Was very please with the service and customer service that my rep David provided very pleasant More

by Salazaredubelza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck, Reed Vyrostec, Jorge Gomez, Orlando Pasasin, Deanna Andrews, Arturo Gonzalez, Frank Nolden
Report | Print
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 25, 2021

A great place! A+ for everyone! Telling everyone about my experience! Already made calls! Great! More

by toughplay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, A+!!!, Manny Escalon
Report | Print
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 25, 2021

Rosie is an excellent service advisor. She hss always met and exceeded my expectations . I. More

by OTOVIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Sep 27, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 24, 2021

Daniel and David were very customer focused and quickly resolved my issues and kept me up to date on progress More

by Runningdjs1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and David in setvice
Report | Print
Sep 24, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 24, 2021

THIS COMPANY WASNT THE BEST, THEIR SERVICE WAS NOT GOOD. THEY HAD ME WAITING FOR A LONG TIME, THEY HAD PIECES LOOSE AND IT WAS MISSING PARTS. More

by TOMAS82VER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frany Zepeda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

September 23, 2021

Very Professional , great job in getting me in and out, always helping and they treat me well More

by STRADER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Sep 24, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

1
...
173
174
175
...
293