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Beck & Masten Buick GMC South

Houston, TX

4.6
2,922 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,923 reviews

October 08, 2021

I have used this dealership for since it opened for r repairs and a new car purchase. It has been consistently excellent in every way. More

by CHARRITX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Garcia , Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews
Oct 11, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

October 08, 2021

Thank you for help me choose my truck I’m very happy with my truck and thank you for the cell personal special to Mr. Galvan More

by LFRDGALVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eiler, Frank Nolden
Oct 11, 2021 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 08, 2021

Fast Service! In one day my vehicle was fixed. I trust Beck & Masten with my vehicle. More

by DAMONA_VILLANUEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 07, 2021

Rosie and andrew were great! Very good customer service. Please give them a big kuddos More

by OTOVIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, Rosie Hernandez
Oct 08, 2021 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 07, 2021

The service are excellent and the people working there always are very helpful and professional. More

by YOLANDA.HINOJOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Saez
Oct 08, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

October 06, 2021

Beck & Masten GMC have serviced my truck for 10 years. Their service is great and on time More

by angela_langolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Oct 08, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 06, 2021

Willy Hill was a great salesperson. Very easy to talk to and was very pleasant throughout the sales process More

by deaton8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Hall
Oct 08, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 06, 2021

Pleasant representatives. Helpful, knowledgeable and courteous support. The staff appear to enjoy working at this location. More

by bbeatty178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beck
Oct 08, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

October 04, 2021

Lack of communication, bought a certified pre-owned truck and next day got a check engine light. More

by Crowellrp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Eiler, Rafael Benavides
Oct 04, 2021 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 03, 2021

Great Customer Service I’d recommend Tanner Fincher to anyone looking to purchase a vehicle More

by JENBYRD83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Fincher - Salesman, Mohammed Qureshi, Shannon Eiler
Oct 05, 2021 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Georgia Aplon gaplon@beckmasten.net

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