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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,923 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,923 reviews

October 31, 2021

Excellent customer service from management, sales and financing. Everyone was polite and not aggressive making it a hassle free buying experience. Definitely will continue buying vehicles from this locat More

by RW_RCKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irma Salinas Anthony Morelli
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Nov 03, 2021 -

Beck & Masten Buick GMC South responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 31, 2021

Everyone polite and informative. Made to feel at home and comfortable. Did not feel as I would be sold unnecessary items. Offered information to keep car in good standing. More

by LMORENO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Saez
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Nov 03, 2021 -

Beck & Masten Buick GMC South responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 30, 2021

Nice to do bussiness with Rosie in service. Helped in every way. Professional. I do not like mccree ford. Bad place to do business More

by broome.larry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Nov 01, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

October 29, 2021

The dealership is always clean, and the staff is awesome. They are helpful, and not pushy. More

by MOBTLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Escalon, Gaby Cano
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Oct 29, 2021 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

October 29, 2021

I bought 2 new vehicles from Marcos Garcia back in 2015 and had each of them serviced here the entire time. Franzy Zepeda has been the service advisor I’ve dealt with the entire time. It’s always good deal More

by MSGALF86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Garcia
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Oct 29, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

Nov 22, 2021 -

MSGALF86 responded

Awesome experience from selecting vehicle to financing completion.

October 28, 2021

These folks are professional and good to their word. I will buy from them again More

by JDH350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
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Oct 29, 2021 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 25, 2021

Great costumer service! Always nice and helpful will be definitely keep going when need of service or looking for a new truck More

by alonsosilvia30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pepe Gomez, Mohammed Qureshi
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Oct 27, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 24, 2021

This place is very clean . Covid 19. Procedures are intact! Great customer service! Mechanics you raise the bar ! Hardly any wait time . More

by DOLERSGONZALES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Oct 26, 2021 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 24, 2021

Excellent service and very professional handling my vehicle. Took care of my car in the time promised More

by MITCH.SPARTAN
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 26, 2021 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Georgia Aplon gaplon@beckmasten.net

October 24, 2021

Honest, caring, understanding and professional people at every step of the process. No pressure purchasing. More

by lynnetteh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cuellar, Toby Ohnesorge
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Oct 26, 2021 -

Beck & Masten Buick GMC South responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Georgia Aplon gaplon@beckmasten.net

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