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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,925 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,925 reviews

November 06, 2021

Good place to buy a truck thanks If I buy another one I Good place to buy a truck thanks If I buy another one I will be back More

by D-MCMILLAN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Beck
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Nov 08, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 06, 2021

My sun roof issue is not fixed at all. Looks like there's no job done for it More

by abhilash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaby Cano
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Nov 09, 2021 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 06, 2021

Great friendly staff , enjoyed the experience and got a great vehicle in the process highly recommend these guys More

by GIL
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge in sales and Jennifer , Jorge Gomez, Shannon Eiler
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Nov 08, 2021 -

Beck & Masten Buick GMC South responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC South and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 05, 2021

Monty was great. He mad the process as smooth as possible and hassle free. We’ll done! More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty, Arturo Gonzalez
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Nov 08, 2021 -

Beck & Masten Buick GMC South responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 05, 2021

Oil level light indicators trouble, need to return trk to dealer it’s inconvience for me More

by eduardogarcia1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karla
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Nov 09, 2021 -

Beck & Masten Buick GMC South responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 04, 2021

Rosie is great. When i picked it up. She explained whzt they had done. All is good More

by KHANSON2622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Nov 05, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 04, 2021

Excellent customer service, I went in for an oil change and alignment and was out in no time! More

by Freddyv08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Report | Print
Nov 05, 2021 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 03, 2021

Excellent buying experience with proffesional staff and friendly service. Wife is very happy with her new vehicle. More

by Passigary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Vyrostec, Gaby Cano
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Nov 04, 2021 -

Beck & Masten Buick GMC South responded

Hello, I appreciate you sharing this feedback with us! I am pleased to hear that you and your wife had such a positive experience at Beck and Masten Buick GMC, and will share your comments with the rest of my team. If there is anything else I can do for them or yourself, please don't hesitate to contact me directly! Take care! Sincerely, Georgia Aplon gaplon@beckmasten.net

November 02, 2021

David was very courteous and helpful. He answered all of my questions. I was in and out very quickly especially for a Monday and he even had the truck washed. So pretty when it’s cleaned. Thanks David and B More

by rl_hickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Nov 04, 2021 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Georgia Aplon gaplon@beckmasten.net

November 01, 2021

Reliable and efficient, good customer service. satisfaction guaranteed no hassle trustworthy and dependable super quick More

by HASSEEBMOHAMED.1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez, Elyza Sanchez
Report | Print
Nov 03, 2021 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Georgia Aplon gaplon@beckmasten.net

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