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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,698 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,698 reviews

May 31, 2022

Great service from sale to delivery. Had what I wanted when I needed it. I think this is my 34 vehicle purchase with BnM. More

by BALVIS1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Ohnesorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Beck, Shannon Eiler
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Jun 02, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 30, 2022

Quick and fast I was in and out with my new truck in no time. More

by Dcadio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Hill
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Jun 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 29, 2022

The service team is always friendly, informative and helpful. I've used Beck & Masten Buick GMC South to service my 2017 Yukon Denali for 4.5 years. More

by melisajamison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 31, 2022 -

Beck & Masten Buick GMC South responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Beck & Masten Buick GMC South, we value our customers and we look forward to seeing you down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 29, 2022

Fantastic car buying experience! I loved the professionalism of the entire staff. I’ll certainly be coming back soon when I need another vehicle. More

by CURTIS.LASKOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 29, 2022

Great customer service friendly staff excellent service great waiting area neat and clean atmosphere was great More

by duncansammy251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

Beck & Masten Buick GMC South responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 29, 2022

Excellent work and Frany is the best in customer service ,thank you for all you do. More

by ROCELIAALCANTARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Beck & Masten Buick GMC South responded

Thanks for your perfect review, ROCELIA! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 27, 2022

The people the service department are helpful and kind. they check up on you while you wait . More

by JAYDEN_PETE2@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 27, 2022

One of the best experiences I ever had buying a vehicle i will be telling a friend More

by j.westcoast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nolden
Report | Print
May 29, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 26, 2022

Monty and Frank are awesome. ... would never go anywhere else to get my new vehicles. More

by RAY GALVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monty, Shannon Eiler, Frank Nolden
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May 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 25, 2022

Took 2 hours to do an oil change and tire rotation. That’s not very efficient when you have an appointment. More

by LEEATBEST
Recommend Dealer
No
Employees Worked With
David
Report | Print
May 27, 2022 -

Beck & Masten Buick GMC South responded

LEEATBEST, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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