Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
2,791 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
Contact Dealership

12820 Gulf Fwy

Houston, TX

77034

Directions

By Type

Showing 2,791 reviews

December 22, 2024

Muchisimas Gracias a Rafael Benavides por ayudarnos en la compra de nuestra 2025 GMC Sierra SLT. Gran vendedor y bien hamable, vengan y pregunten por Rafael. More

by chepecorona377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 21, 2024

Good service , Shane was great help, he kept me up to date on my vehicle. Everything went smooth and easy. More

by Anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Shane
Report | Print
December 21, 2024

Easy to schedule an appointment online and just drop off car at dealer and pickup when ready. Convenient way to get maintenance completed on car. More

by Gmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalberto Martinez
Report | Print
December 20, 2024

Great dealership, had an amazing welcome in and had variety of trucks, very professional and made the buying process nice and simple More

by Servando Osorio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hi Servando, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Bought a New Buick Envista for my daughter, Rafael was very professional made the buying process so easy. If your looking for a vehicle please ask for Rafael Benavides he’s a Great Salesman and will treat More

by Kmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2024

Ada was one of the very best sales ladies I've ever encountered very concerned with all my needs and make sure I got the correct vehicle, Orlando was the sales manager that was interested in any of my More

by batmanxavier@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

The Service Dept. always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting More

by vjbTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Dec 20, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy William could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Great dealership the has a variety of vehicles very nice trucks and the customer service is is also great didn’t have to to wait long I would recon and this dealership to all my friends and family and the s More

by Olveradiana05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 15, 2024 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

The service department will deter me from buying a vehicle in the future. Call me. More

by Pontifes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Belman, Assistant Service Manager
Report | Print
Dec 22, 2024 -

Beck & Masten Buick GMC South responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Elvin Carrera Service Manager ecarrera@group1auto.com

December 12, 2024

The best customer service I’ve had at a dealership. Everyone was so nice and helpful! Anthony and the other managers were so welcoming and Ena was nothing more than amazing ! She knows exactly what she More

by kalynn gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Richert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Beck & Masten Buick GMC South responded

Hi Kalynn, thank you for your kind review; we are happy to pass along your comments to Anthony, Ena and the team here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
2
...
280