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Beck & Masten Buick GMC South

Houston, TX

4.6
2,966 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,966 reviews

June 03, 2025

The experience on purchasing this vehicle was flawless. Noe Saenz (sales person) and Roy from management were very professional and helpful. Will definitely recommend Beck and Masten! More

by saenzeber73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Saenz, Willie, and Roy
June 02, 2025

My experience with the sales person was very professional and courteous thank you very much More

by Sammyt2325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizz
June 02, 2025

Waited four hours for a simple oil change, at the time the service writer wrote my ticket. I explained I had another issue I wanted checked, but he told me I would have to schedule another appointment and More

by BooBoo05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

The customer service was excellent. Cody assisted me with my purchase and did an outstanding job helping me select my new truck. More

by ljg_12304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Exelente servicio trabajan muy bien y no se tardan tanto muy atentos al servicio del cliente More

by luiscervantes32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz castillo
Jun 02, 2025 -

Beck & Masten Buick GMC South responded

¡Hola, estamos muy felices de poder brindarle una experiencia positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

May 31, 2025

The service provided was excellent and in a timely manner. The people were nice and very helpful More

by raul_05_flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
May 31, 2025

Lots of inventory and great people! Very attentive and put in the work to make it happen! More

by torresy43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Esquivel
Jun 01, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2025

I had a pleasurable experience at Beck & master Buick GMC. The whole staff was very professional helpful and treated me well. Your sales person Cody Dingman did an excellent job as well. I would definite More

by Johnjlopez08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Dingman
Jun 02, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to Cody here at Beck & Masten Buick GMC South! Thanks for the recommendation, and have an amazing day!

May 29, 2025

Not great I feel like I got a new injector without a compression test. Was told 3-4 days and it was two weeks. The vehicle is exactly the same as when I took it in. I paid $1289 and nothing is fixed.ver More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claudia and Elvin
Jun 02, 2025 -

Beck & Masten Buick GMC South responded

Thank you for your feedback. We’re truly sorry to hear about your recent experience and understand your frustration. Please know it’s never our intention for any customer to feel dissatisfied. Unfortunately, with injector-related issues, it’s often necessary to begin by replacing the injector to determine if that resolves the concern, especially in cases where a full compression test may not initially indicate a broader issue. We regret that this process did not deliver the results you were hoping for, and we understand how disappointing that must be especially after the time and cost involved. Elvin Carrera Service Manager ecarrera@group1auto.com

May 28, 2025

Very Proffisional and Helpfull Rasie Hernadez took there time to help us out very sanctifies More

by Gc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernández
May 30, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rasie here at Beck & Masten Buick GMC South! Please let us know if there is anything else we can do for you; we are more than happy to help!

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