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Beck & Masten Buick GMC South

Houston, TX

4.6
3,076 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,076 reviews

September 24, 2025

Dealership was very nice and clean. The staff were nice and Adrian who helped me was great . I left with a new car the same day .. More

by francesrh.68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2025

They accommodate all your needs and help you through the transaction of purchasing your vehicle through GMC Cody was sharp and on point with all information to help me out with this purchase of a 2025 GM More

by Texas065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Sales & Willie financing
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2025

Very respectable, everyone was friendly. Greetings was promptly given. Clean atmosphere and readiness. Glad I got the opportunity to choose this location in making my purchase. More

by 22standaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Gomez
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2025

The staff was very friendly, courteous and professional. This started with the staff that greet you when you drive up. Ms. Rosie was my service advisor that met me when I drove up. Mr. Rocio kept me updated More

by ruthdancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Rosie and Mr. Rocio
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2025

On time fast great communication good loaner options available very welcome stuff Thanks to Shane More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hello Leo, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Sales Rep Adrian and Angel were great! They went out of their way to find my car More

by rhanna14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel and Adrian. Both get 5 stars each!
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Exelente personal el vendedor marcos y willy isieron muy buen trabajo me ayudaron a canbiar mi 22 gmc sierra donde tenia balance negativo para sacar una 2025 gmc sierra a muy buen precio👍🏼👍🏼👍🏼👍🏼👍🏼 More

by Deleonjuan1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos garcia,willi
Sep 25, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Was informed my reservation was for checking me in! Arrived on time (7:30am) and truck didn’t get in service bay until about 9:00!?! More

by jngterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Sep 21, 2025 -

Beck & Masten Buick GMC South responded

Thank you for sharing your feedback. We sincerely apologize for the delay you experienced with your reservation and for any frustration it caused. While we do our best to honor scheduled times, there are occasions where unexpected factors may impact when a vehicle reaches the service bay. That said, we understand how important your time is and regret that your visit did not begin as promptly as expected. We appreciate your recognition of our team’s workmanship, communication, and transparency, and we will use your comments to improve our processes and reduce wait times for future visits.  Elvin Carrera Service Manager ecarrera@group1auto.com

September 18, 2025

Andrea was great with answering everything and getting me checked in and out. Thank you! More

by Alejandrochapa84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Sep 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2025

The service that jessica provided was very excellent and informative, appreciate all the help.She gave me More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Flores
Sep 19, 2025 -

Beck & Masten Buick GMC South responded

Hi Luis, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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