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Beck & Masten Buick GMC South

Houston, TX

4.6
2,821 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,821 reviews

January 19, 2025

“ Highly Recommend! ” Rafael was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed alon More

by villarrealcrystal_08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are glad Rafael could help! Thanks for the recommendation, and have an amazing day!

January 18, 2025

Made appointment with Jessica when I got there I was early and she still took care of me right away service . Thank you More

by Rlimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 18, 2025 -

Beck & Masten Buick GMC South responded

Rlimas, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2025

Very welcoming and attentive to the our needs. Bought exactly what we were looking for. More

by pdcofer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hernandez
Jan 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Came in with the intent on driving out in a new GMC Canyon. Robert Hernandez made that a great success. More

by pdcofer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hernandez
Jan 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2025

Noe Saenz was very helpful. I definitely recommend asking for Noe when in the market for a new GMC vehicle. More

by SANCHEZARNOLD81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Now Saenz
Jan 19, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2025

Rafael is the standard for great experiences. He worked his magic and made everything easy to get through and simplified the process. He has continued to earn my business and we look forward to o More

by dlott2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2025

Our salesman, Edgar, delivered on everything he agreed to, was very knowledgable about the product and made sure we were trained on our vehicle before we left the dealership. Had an issue with finance but More

by D2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Alphonse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Escobar 5 stars
Jan 15, 2025 -

Beck & Masten Buick GMC South responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

January 13, 2025

We had a great experience with our first EV purchase. It was a pleasure working with our agents. More

by Marq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Joya, Willie
Jan 15, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2025

Helpful no hasel fast and worked with me every step of the way grate customer service More

by Lcrecencio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Alphonse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in sales
Jan 13, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

The service agent was unsatisfactory. She delayed calling us and keeping us informed. Did not follow through with extended warranty calls. Postponed taking the next step for a smooth tran More

by Noralitic
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea
Jan 16, 2025 -

Beck & Masten Buick GMC South responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Elvin Carrera Service Manager ecarrera@group1auto.com

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