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Beck & Masten Buick GMC - Service Center

Houston, TX

3.7
327 Reviews

327 Reviews of Beck & Masten Buick GMC - Service Center

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August 12, 2021

Easy to work with got my issues address, know exactly what I was talking about More

by nhaque05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz haq
Aug 17, 2021 -

Beck & Masten Buick GMC North responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Andrew Martinez, andrewm@beckmasten.net

May 27, 2021

Good work, but I really get tired of you trying to sell up to me. Service recommend throttle bottle cleaning, which cost less than $20 for product, and easy to do. Wanted to charge me $160 to do. Also reco More

by brholvey5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parrish Hadley
July 05, 2020

Always a great experience working with George Avila. Very professional and courteous. Knowledgeable as well. George special ordered a rear bumper for my 2015 Silverado. He said it would be 3 days for it to a More

by peteiii56
Recommend Dealer
Yes
Employees Worked With
George Avila
March 06, 2020

I had not heard from Mr. Pierce. However, I resolved by someone else. Mr. Trevino was wonderful in getting me resolved. Thank you for following up with me. More

by Missy77036
Recommend Dealer
Yes
Employees Worked With
Vennie Trevino
November 05, 2019

Alex and Raul really went above and beyond! Very satisfied with my purchase! Finance and management team, awesome job! Thank you so much guys ! Tre More

by Raul
Recommend Dealer
Yes
Employees Worked With
Raul, Alex
August 25, 2019

Great service work on lost keys! Great service work on lost keys. Very nice to work with and keep the cost at a very reasonable level. Done in one day. Very pleased. More

by Dgl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee
February 27, 2019

Why would I pay for a GM defect Took my 17 Sierra Denali in for oil change and tire rotation. I also am having the transmission problems and the clunking issue that G.M. has a class More

by Bad transmission
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Velazquez
February 26, 2019

Outstanding Service! I visit the Beck & Masten North location repeatedly and the service is always outstanding! The staff is very professional and courteous. Special thank More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie
February 14, 2019

Oil change and multi point check Took little longer this time and had an appointment but took 2 hours. But dealer, feel less worried about overall service. Still my dealer will return More

by Saenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evie Q
February 09, 2019

Oil and wash Appointment drop off and picked up had free truck wash while they had it This is my fourth vehicle from this dealership. Lov GMC. Hands above Chevy More

by Chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gerges
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