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Beck & Masten Buick GMC - Service Center

Houston, TX

3.7
327 Reviews
Call Service Center (281) 469-5222

327 Reviews of Beck & Masten Buick GMC - Service Center

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May 22, 2022

Ashley Holt and Kevin are amazing, they know me by name and always follow through. More

by drasberry2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Holt
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May 24, 2022 -

Beck & Masten Buick GMC North responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 20, 2021

Great Service and excellent help. Great experience, cool and taking care of business. Would recommend More

by ojackson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
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November 02, 2021

Amazing place. I love doing business with these people. Great dealership. Great service department. Thanks team. More

by Danna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nichole Holzu, Kaleb Dee, The entire service team. Awesome group and thank you all.
Report | Print
Nov 04, 2021 -

Beck & Masten Buick GMC North responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Beck and Masten Buick GMC North, we value our customers and we look forward to seeing you on your next visit. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 30, 2021

Joe Hughes and his team are amazing! They really know how to make a person feel welcome, and get the job done! More

by jbug11779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hughes
Report | Print
Nov 01, 2021 -

Beck & Masten Buick GMC North responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Andrew Martinez, andrewm@beckmasten.net

September 23, 2021

I worked with Ms Dai Millan for oil change and tire rotation. Best experience ever!! Highly recommended. More

by Hector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dai Millan
Report | Print
Sep 24, 2021 -

Beck & Masten Buick GMC North responded

We cannot thank you enough for your wonderful review of Beck & Masten Buick GMC North and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Andrew Martinez, andrewm@beckmasten.net

September 13, 2021

Great guy will go above and beyond to help the Customer.You need more people like this guy. I thank you for for my service More

by darrylrossw64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie service department , Tony Camiel
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Sep 13, 2021 -

darrylrossw64 responded

Darrylrossw64@gmail.com

September 12, 2021

Great service, got my issue resolved, no more rattling seat, they got me out with in 1 day, Uber me home and back to the dealership More

by nhaque05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz haq
Report | Print
Sep 14, 2021 -

Beck & Masten Buick GMC North responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Andrew Martinez, andrewm@beckmasten.net

September 10, 2021

Great advisor , good team , very knowledgeable and prompt, vehicle better than ever. Will keep bring my car there. They are very welcoming and hospitable. Thanks guys! More

by Deraseddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 13, 2021 -

Beck & Masten Buick GMC North responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Andrew Martinez, andrewm@beckmasten.net

August 31, 2021

Their service dept car wash damaged the paint job on my gmc Yukon xl. When asked about it they berated and were rude to us . This guy named Joe actually blamed gmc and said their bad paint job caused the p More

by KIRPALJUDGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee
Report | Print
Sep 13, 2021 -

Beck & Masten Buick GMC North responded

Our team has acknowledged this review.

August 14, 2021

From scheduling an appointment to having my concerns addressed EXCELLENT customer service. Will be a returning customer for sure! George, thank you for great customer service.. More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Daisy
Report | Print
Aug 18, 2021 -

Beck & Masten Buick GMC North responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Andrew Martinez, andrewm@beckmasten.net

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