326 Reviews of Beck & Masten Buick GMC - Service Center
Italy was very nice, attentive and handled everything professionally and quickly. She tells you everything up front before you even sit down in the waiting area which I loved because I wasn't expecting a professionally and quickly. She tells you everything up front before you even sit down in the waiting area which I loved because I wasn't expecting any surprises. More
The service advisor SyQuoia was very professional and attentive with all my concerns . She provided a timely update as to the status of my truck . Thank you attentive with all my concerns . She provided a timely update as to the status of my truck . Thank you More
Dealership was slow on keeping me abreast of the work being done also there was damage to my truck on the front end and they were slow at answering what happened never got details on what happened so I l being done also there was damage to my truck on the front end and they were slow at answering what happened never got details on what happened so I ledt More
This dealership gives poor customer service. I was without my car because no one opened The night drop box to get the keys to repair my car. I was told at closing the the keys were missed pl I was without my car because no one opened The night drop box to get the keys to repair my car. I was told at closing the the keys were missed place and my car was not there. My car was there from Friday evening about 7 o'clock and Saturday the Rep told me that no manager was there but i did speak to and told they would take care it. I did receive any communication from the advisor. I had to go to the airport after hours and rent a car. My car need a battery. I got my car back on that Tuesday. More