401 Reviews of Beck & Masten Buick GMC - Service Center
During this maintenance visit, the service was not up to par! To much waiting and bad communication. Need to work on customer service in a big way. In past we have had good service, not this trip though par! To much waiting and bad communication. Need to work on customer service in a big way. In past we have had good service, not this trip though More
From start to finish they were very professional and attentive to our every need to get the best possible results for our vehicle situation attentive to our every need to get the best possible results for our vehicle situation More
I’ve purchased my last 3 truck from Beck and Masten because for the GREAT SERVICE DEPARTMENT, but they’ve gone from great to horrible leaving me wishing i had gone somewhere else. because for the GREAT SERVICE DEPARTMENT, but they’ve gone from great to horrible leaving me wishing i had gone somewhere else. More
Dealership is okay. I’ve taken my truck there several times for maintenance and have yet been asked if I wanted it washed or vacummed. The salesmen that sold me the truc I’ve taken my truck there several times for maintenance and have yet been asked if I wanted it washed or vacummed. The salesmen that sold me the truck initially said they could fill up my tank once when I brought it in for service. Thats yet to happen as well. The mechanic sent me a video while under the truck showing me the good and bad and recommendations That’s great service and very unique. That’s the best thing I’ve seen there. The inside salesman was also very courteous and helpful and called me with the recommendations as well. More
Great experience today thanks to Bernardo is was awesome and very caring. Also New service Manager kara I think very kind and caring. Thank Sunni she was amazing, gave very friendly customer service. I was and very caring. Also New service Manager kara I think very kind and caring. Thank Sunni she was amazing, gave very friendly customer service. I was sad and she made my day. I hated to leave my new car I just got yesterday because of a engine light. But love me some Beck n Masten Robert. William. Terry, Carlos, and Enrique great service from them all. They are the reason I keep coming back. Thanks More