486 Reviews of Beck & Masten Buick GMC - Service Center
Beck & Masten delivers the most Outstanding customer service that I have done business with throughout my life. The way they stand behind the GMC products makes me not want to venture away into any oth service that I have done business with throughout my life. The way they stand behind the GMC products makes me not want to venture away into any other products and especially other Dealers. This is the fourth GMC I have owned and will mostly continue to own for the rest of my driving life. Thank you for remaining true. More
Came in for oil change. Waited 4 hours to find out they never serviced it. Had to come back again. First time they were trying to give me a different vehicle. Send me report Waited 4 hours to find out they never serviced it. Had to come back again. First time they were trying to give me a different vehicle. Send me reports of another vehicle. More
2nd time that I’ve had a bad experience with the same individual. I do not want him to assist me again. individual. I do not want him to assist me again. More
outstanding customer service both in the sales and service department. My service advisor was extremely timely and attentive to my needs as soon as it became apparent that repair parts would be specia service department. My service advisor was extremely timely and attentive to my needs as soon as it became apparent that repair parts would be special order and there would be a delay. They took care of me like family. More
took my GMC for oil change with 7:00 a. m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles fr m. appointment was told 90 minutes after 2 hours 45 minutes they haven't even started .I asked for my car back and left.i have purchased 2 vehicles from them after this will look else where for purchase and service More
I worked with Adrian (my service advisor) and he is great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported great! This is the second time and both times have been flawless, from ease of appointment setting to the actual service. Last time Justin supported and he was also very professional and helpful. More
Good and fast service, great customer service keeping me updated as well. Thank you so much updated as well. Thank you so much More