Beck & Masten Buick GMC North

I was promptly called by Mack after I went to your website and was treated like a customer, not like a ignorant woman even though I was there without my husband. Both employees I dealt with were respe website and was treated like a customer, not like a ignorant woman even though I was there without my husband. Both employees I dealt with were respectful, professional, friendly and knowledgeable and did not act like they were hurried or inconvenienced even though it was getting late. I found an SUV with better mileage than what I had which is what I was looking for. They fixed the problem with the seatbelt on the vehicle I purchased and have promised to provide me with a second key and fix the airbag light providing me with a loaner car which I find to be generous. I had to finance the vehicle for longer than I wanted to in order to get my desired monthly payment but I can live with that. My husband has purchased a vehicle from your dealership before so we are happy customers, thus far. More

My God this dealership has made me so happy everything went so well and we was out in about 3 hours Mr bench and Mike Roberts gave us a great deal and made it happen all the dealers was so friendly and went so well and we was out in about 3 hours Mr bench and Mike Roberts gave us a great deal and made it happen all the dealers was so friendly and helpful this place was AWESOME !!!! I yeah can't forget the car I'm in heaven ? it More

Two Thumbs Way Up! From the time you arrive at the dealership, the Beck & Masten employees make sure you feel welcome. I came in not to sure of what I was going to come out with or even what kind of e dealership, the Beck & Masten employees make sure you feel welcome. I came in not to sure of what I was going to come out with or even what kind of experience I would have here but I was 100% reassured after just a brief conference with our salesman Larrick French. He coached me on some pros and cons of the cars and let me test drive the car, which I ended up buying! Everyone here is so nice, and EXTREMELY helpful, they definitely make you feel like their number one priority and I can guarantee you will leave more than satisfied with your encounter. I highly recommend this location and will CERTAINLY be back when I get another car! More

If it were not for a false commercial the dealership had airing on TV then I wouldn't have ever made it to Beck and Masten, however once I got there I was taken care of with great customer service and was a airing on TV then I wouldn't have ever made it to Beck and Masten, however once I got there I was taken care of with great customer service and was able to purchase my new Terrain with a great deal. I was moved from department to department very quickly and I was impressed for being a first time care buyer how nice the process went. Greg was a very nice salesman and he helped me as much as he could. More

the reason I have not given a great review is that I had gone to Beck and Masten on Saturday, November 30, 2013 to test drive a new car with the intent of taking advantage of the Black Friday pricing and re gone to Beck and Masten on Saturday, November 30, 2013 to test drive a new car with the intent of taking advantage of the Black Friday pricing and rebates. I drove a Buick LaCrosse 2013 model and liked it very much. I needed to have my husband look it over and he could not come that day. John said they would hold it until Monday morning if I gave a $500.00 deposit, which I did. When we went in on Monday morning we were informed that the car was not in inventory and John said he would make me a great deal on a 2014 model. The pressure was so intent at that point that we stayed when we should have left. We did not need to make a deal that day. We still to this day are very confused about the pricing. THEY say it is a great deal but we did not take the time to go home and compare prices. We only purchase a car every six or seven years, so we are not really good at making the best deal, as you can see. I am happy with the car, so far, but I need classes to learn the technology. More

UPON MY ARRIVALIS TO DEALERSHIP I WAS GREETED AT DOOR BY, WAN J NO. HE WAS VERY FRIENDLY AND GOT THE NEW CAR BUYING PROCESS ROLLING IMMEDIATLY. HIS KNOWLEDGE ON THE VEHICLES WAS GREAT AND HE WENT OUT O BY, WAN J NO. HE WAS VERY FRIENDLY AND GOT THE NEW CAR BUYING PROCESS ROLLING IMMEDIATLY. HIS KNOWLEDGE ON THE VEHICLES WAS GREAT AND HE WENT OUT OF HIS WAY TO MAKE SURE MY WIFE WHO WAS STUCK HOME WITH THE KIDS WAS ABLE TO BE AS MUCH OF A PART OF THE PROCESS AS I WAS. I HAVE BOUGHT SEVERAL NEW CARS AND WAN BY FAR MADE THIS THE EASIEST, QUICKEST, LEAST STRESSFUL OUT OF ALL OF THEM. I GOT A FAIR PRICE ON MY TRADE-IN AND A GREAT PRICE ON THE NEW ACADIA. I WILL DEFINITLY BE RETURNING HERE FOR FUTURE PURCHASES AND SERVICE. AS WELL AS REFERING FRIENDS AND FAMILY. THANKS, WAN NO AND BECK & MASTEN NORTH. More

I have bought vehicles from Beck & Masten for several years. I love the service they give me. I called ahead of time and told Mack what I wanted and he had the car parked by the door for me to see. I years. I love the service they give me. I called ahead of time and told Mack what I wanted and he had the car parked by the door for me to see. I always feel at home with the sales staff. I trust that they will always take good care of me and my needs. More

My wife & I started the process of purchasing a 2014 GMC Terrain via the internet. From the time Enrique Landaverde contacted us via cell phone, all things fell in place. He had the cars out front for u GMC Terrain via the internet. From the time Enrique Landaverde contacted us via cell phone, all things fell in place. He had the cars out front for us to see & test drive. He was very knowledgeable and showed passion for the products he sells. He took time, never rushed, in answering our questions and pointing out features of the vehicle. With the assistance of Nancy Cochran, we purchased some upgrades for the vehicle which would require for us to bring the vehicle back in for a day. Enrique was quick to offer us a loaner vehicle while our vehicle was being serviced. This guy is so very personable & we would definitely recommend not only the dealership, we would refer folks to Enrique. However, we did feel rushed during the finance and this part we would do differently. Lesson learned! More

I love to buy cars & trucks and beleive if there is a deal to be made I can make it. I have bought cars for 40 years and enjoy the experience and try to buy from the same sales person, if possible. Actua deal to be made I can make it. I have bought cars for 40 years and enjoy the experience and try to buy from the same sales person, if possible. Actually I bought 5 from a salesman named Jesse James (I promise). Since this was an ebay purchase I had no experience with Beck & Masten but as it turned out I was very satisfied with them, Larrick French and Bernardo Melendz were great, Larrick especially was helpful and did everything he said he would do. From picking us up at the airport, filling the truck with gas and making it look brand new (2010 Honda Ridgeline) Larrick delivered. I look forward to keeping in contact with Larrick and Bernardo and would gladly do a future deal with them...... More

Tony Camiel was awesome! I was very apprehensive when I arrived at the dealership and Tony was so calm and friend. He was extremely patient with me and did not make me feel pressured at all. I was surpr I arrived at the dealership and Tony was so calm and friend. He was extremely patient with me and did not make me feel pressured at all. I was surprised when offered me a test drive to become familiar with the vehicle. He was interested in helping me make an informed decision that I could be happy about after the sell. No buyer's remorse here. I definitely recommend Tony Camiel and Beck and Masten to anyone interested in buying a new vehicle. More