Beck & Masten Buick GMC North

THOMAS THE TANK IS THE MAN!!! BEST CAR BUYING EXPERIENCE EVER!!!! I highly recommend this dealership and all the staff! Thomas had everything ready for us it went very smoothly an BEST CAR BUYING EXPERIENCE EVER!!!! I highly recommend this dealership and all the staff! Thomas had everything ready for us it went very smoothly and quickly, we will be doing more business and sending folks his way! More

Into playing games & wasting time! I had the pleasure of dealing with Roc Borjas. We exchanged e-mails, text messages, and phone calls. Everything went smoothly until we reached negotia I had the pleasure of dealing with Roc Borjas. We exchanged e-mails, text messages, and phone calls. Everything went smoothly until we reached negotiations. I made an initial offer and was told it would be ran by the sales manager, but instead received a call back and was told that he could not bring that to the manager and after some back-and-forth and increasing my offer, I waited over an hour before calling and was told nothing had been brought to the manager. I expressed my frustration, and my unwillingness to play games, and was told he would see what they could do and call me back. I received a call from the floor manager, Larrick, that quoted me an out-the-door $1100 higher than the one I was quoted an hour earlier. I would advise avoiding this dealership entirely and taking your business elsewhere. More

Demontrond Buick canNOT fix/ Beck & Masten CAN Service department way more educated and willing to help, they fixed all of Demontrond Buicks errors. More courteous as well. Take vehicle to them an Service department way more educated and willing to help, they fixed all of Demontrond Buicks errors. More courteous as well. Take vehicle to them and they find issue and fix asap. Hands down better dealership More

Fuel assembly repair JR kept great communication throughout the entire process and ensured my vehicle would be repaired in a timely manner. His honesty through the entire JR kept great communication throughout the entire process and ensured my vehicle would be repaired in a timely manner. His honesty through the entire process is rare in the automotive industry. I was visiting from San Antonio and was out of work for a few days because of the vehicle being in the shop. He actually beat not only my expectations but also the eta he had given me. I would definitely recommend using Beck & Masten North for repairs. More

Working Overtime My wife and I got a flat tire on the way home tonight. We just needed the correct size tire iron to take off the lug nuts. So we called the closest de My wife and I got a flat tire on the way home tonight. We just needed the correct size tire iron to take off the lug nuts. So we called the closest dealership which was Beck and Masten. My wife made a desperate call to their service department where she talked to Sierra. I was outside the car trying to get the last 3 lug nuts off. I guess Sierra had my wife on hold but my wife felt as if it was going to be a dead end, but waited on hold anyways. Sierra had my wife on hold because she was running around trying to find someone to send out to come and help us. All of the sudden, another B&M employee, Justin, pulled up. Long story short Justin and I tried several times to get the remaining 3 lug nuts off but couldn't get the right size without stripping the lugs. Justin went back to their shop THREE TIMES for us in attempt to get the correct size. As we were finishing up Sierra showed up to make sure we had been taken care of. It was incredible to see complete strangers drop what they are doing to go help some strangers. Strangers that had never bought or serviced a vehicle at Beck and Masten. I think that changed tonight because if they work like this off site, I can only imagine how well they operate on site. They had the mentality: "If that was your stranded daughter out there, what would you do" type attitude and it was awesome. I am an Iraq veteran. I got shot in the arm in 2008 by a sniper. It is people and occurrences like this make me feel like I caught that bullet for a reason. I am confident that Beck and Masten gained a future faithful customer because of their selfless actions we witnessed tonight. Thanks Beck and Masten. And a special thanks to Sierra and Justin. SIDENOTE: 6 out of 5 stars!!! More

Best experience every time He is amazing! This is my 2nd car I have gotten with him. He sets me up amazing every time. Honest and takes the stresses out of buying a car. He is amazing! This is my 2nd car I have gotten with him. He sets me up amazing every time. Honest and takes the stresses out of buying a car. More

ripped off again ! we spent $4000 and our vehicle still was not repaired and now were at an independent auto repair shop getting it fixed correctly. They fixed around th we spent $4000 and our vehicle still was not repaired and now were at an independent auto repair shop getting it fixed correctly. They fixed around the issue, not the issue More

The best experience I've had with a dealership! After spending several weeks diligently searching for a 2014-2015 Nissan Versa at a variety of dealerships and having no luck I was at my wit's end. B After spending several weeks diligently searching for a 2014-2015 Nissan Versa at a variety of dealerships and having no luck I was at my wit's end. By the end of the day on Monday, March 7th, after hours of driving and haggling with different dealers, I decided to try out Beck & Masten off 1960 as my boss had highly recommended them. I am so thankful I did! I aimlessly walked around the lot looking for a certified used car of any sort, I had given up on the Versa at this point, and was soon greeted by Carlos. Right off the bat he went back and forth searching for a car that fit within my price range. He eventually introduced me to Thomas, one of the salesmen, who searched through their database to find the right car for me, and he did! It's a 2012 Chevy Sonic Hatchback, and I could not be more thrilled with it! I almost was not able to purchase it as there was some back and forth with my financing through my bank, but Thomas came through and managed to lowered the cost for me - something NO other dealer I visited would even think of doing! Their customer service is above and beyond what I had experienced at any other dealer, no matter what department I was dealing with! I highly recommend Beck & Masten to anyone in search of a car! More

Service Department I purchased my Enclave at this dealership (AVERAGE). I use to take my car for oil change and wait for it, but when I needed to leave my car for exten I purchased my Enclave at this dealership (AVERAGE). I use to take my car for oil change and wait for it, but when I needed to leave my car for extensive work, the 1st time, they informed me that they did not have a loaner car. I would have to place my name on a list, and it would be 2-3 wks. NEVER CALLED . 2nd time I called Dec 14 2015 they gave me the same story, again same story. Here we are March 2nd 2016 NEVER CALLED. IF YOU EXPECT EXTENSIVE SERVICE ON YOUR VEHICLE THIS DEARERSHIP IS NOT THE PLACE TO BUY YOUR CAR More

Happy Customer Darin Wyborny from Sales worked with me on a 2016 GMC Canyon and found what I wanted for a great price. I will contact Darin Wyborny next time I am l Darin Wyborny from Sales worked with me on a 2016 GMC Canyon and found what I wanted for a great price. I will contact Darin Wyborny next time I am looking to purchase a car. He was very pleasant to work with. More