Beck & Masten Buick GMC North

Had a great experience in buying a new car. Ariel, Gay and Mark were all very professional and knowledgeable. They were not "pushy' and allowed us to test drive several cars until we found the one we wan and Mark were all very professional and knowledgeable. They were not "pushy' and allowed us to test drive several cars until we found the one we wanted. We plan to buy our next truck from this same dealership, and salesman. Thank you for the great experience. Love my new 2012 Yukon! More

The third or fourth dealership we visited to view used cars. By far the best, in fact we ended up buying there. There are always salesman tricks, but dirty tricks were non-existent; sneaky tricks minimi cars. By far the best, in fact we ended up buying there. There are always salesman tricks, but dirty tricks were non-existent; sneaky tricks minimized... Just as any other place, watch your contracts for add-ons. Thomas "Tank" Clark was a great salesman. Very friendly, told the truth, and seemed to really care about doing a good job for you. A decent guy. Ask for him if you visit this dealership. Chances are I will do business with them again in the future.. More

Shane was an exemplary sales professional throughout our sales experience. He was always very professional, candid, responsive and concerned to make sure all of our questions were answered and our needs me sales experience. He was always very professional, candid, responsive and concerned to make sure all of our questions were answered and our needs met throughout the sales process from the beginning. Even more impressive was his patience and understanding as my wife contemplated her purchase over a 6 week period. He was never once high pressured, but was very politely persistent in touching base to see where we were in our thought process. I would and plan to highly recommend Shane going forward to anyone contemplating a purchase. Thank you! More

Great customer service. The entire staff was very responsive to anything I needed. They have earned my business on future purchases. I will definitely recommend them to others. responsive to anything I needed. They have earned my business on future purchases. I will definitely recommend them to others. More

Beck Masten Buick offered 15k initially for my brand new car, less than a month old, which I paid 25k for. Subsequently, that offer was increased to 16.5 as the day progressed. I was told that the finance c car, less than a month old, which I paid 25k for. Subsequently, that offer was increased to 16.5 as the day progressed. I was told that the finance company did not want to increase my payment on my existing car so the dealer recommended I choose from demo's or a line of Lacrosse autos' that didn't possess the amenities I would rather have for the price I would be paying for the car. At the end of the day there was no agreement made. I also learned that an additional 6600 dollars was being tacked on to the finance price as the numbers were being run through financing. I don't know where that number came from but it's crazy! Anyway, I sense that the cost of the Lacrosse plus the 6600 being tacked on was too much for the finance company to accept. Makes sense because if the deal was right then the finance company would have ACCEPTED it. Ok, so I say forget the Lacrosse even though that's the car I want. Two days later I go back to Lone Star Chevy and they buy back my car that gives me 2k net return cash. I end up with a 2012 Malibu LTZ-2 fully loaded out with a 7.9% rate (with the SAME FINANCE COMPANY I used to buy the new car I traded in and to get the Lacrosse with) which is better than the 9% I would have gotten, at best, from Beck Masten. All this from Lone Star in a matter of a couple hours. No money down, no payment restrictions (which I learned wasn't a problem with the finance company anyway... not sure where Beck Masten got all that from). Anyway, I am satisfied with the Malibu but would rather have the Lacrosse as initially planned. I am still looking but won't go back to Beck Masten unless they reach out and make a great offer (won't hold my breath). So I'll be just continue looking at other Buick dealerships till I get what I want. More

This was by far the easiest new car purchase I've ever made. Everyone was extremely pleasant to deal with through the entire process and Ariel make it painless! I will recommend Ariel and the team at Be made. Everyone was extremely pleasant to deal with through the entire process and Ariel make it painless! I will recommend Ariel and the team at Beck & Masten to all my friends when shopping for a new car. Thank you, Lynn Hummel More

We were very pleased with our service and love our new Texas Edition Truck! Ariel was very informative and extremely knowledgeable about every aspect of the GMC Sierra. He gave us lots of time to ask ques Texas Edition Truck! Ariel was very informative and extremely knowledgeable about every aspect of the GMC Sierra. He gave us lots of time to ask questions and discuss our needs. We would definitely recommend him and Beck and Masten to any of our friends and family for their future car needs. Amy & Bob Christensen More

Thomas Was very helpful!! I was "stuck" in Thomas Was very helpful!! I was "stuck" in a lease I did not want, and I did not think I would be able to get out of it. They were able to give Thomas Was very helpful!! I was "stuck" in a lease I did not want, and I did not think I would be able to get out of it. They were able to give me above KBB value for my trade. Thomas worked hard to make the deal happen and stay in my budget. I went into the dealership unhappy and thought the chances of getting what I wanted were slim. I left Beck and Masten the same day as an extremely happy customer, and in the car I wanted. Thomas certainly earned our business, and we will definitely return for future purchases. Thanks Thomas!!! Brad More

My husband wanted a good used truck. We went to Beck and Masten. Thomas Clark helped us. He is very nice and knowledgeable. Did not find what we wanted first week. The next week, Thomas had a truck for us. Masten. Thomas Clark helped us. He is very nice and knowledgeable. Did not find what we wanted first week. The next week, Thomas had a truck for us. He bent over backwards to make sure we were happy with the price, and gave us everything we asked for to finalize the sale, even keeping the promises of gas and windshield fix after the sale. He made this very easy for us, and he is a very kind person and wants his customers to be happy. Our experience here was great!!! Thomas is the kind of person you definitely want for great customer service! We are definitely recommending him and the dealership to all our contacts. Ask for Thomas and you won't be disappointed. More

Go see Tony...he was the best part of the experience! He made it easy to buy a car and avoided all of the corny sales gimmicks. My wife and I enjoyed working with him. made it easy to buy a car and avoided all of the corny sales gimmicks. My wife and I enjoyed working with him. More