Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Had a water pump replaced, they mixed dexcool with the green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiato green antifreeze in the car, and it clogged the radiator, and overheated the engine, then told me for $1300 they would replace the obstructed radiator. And for $2400 they would replace the warped head and head gasket. Independent mechanic, flushed out (twice), to remove dexcool sludge from radiator, and checked engine and found no damage,(lucky for me). More
My family has purchased from this dealership in the past. I bought my previous truck from their used department and the experience went quiet well. When I went to purchase my first new truck it was a disaste I bought my previous truck from their used department and the experience went quiet well. When I went to purchase my first new truck it was a disaster. The sales rep stated that my truck was going to be there on a Monday after purchasing on a Friday. They stated it was coming in on a truck from Cali. As days turned to weeks still no truck and no answers from the dealership. We got Mr. Beck involved and when it came down to it I got a phone call stating that it was best that we just terminate the paperwork and the sale. After two weeks I had received a call stating that the truck had arrived after I already purchased a truck from Lone Star Chevy. I did the same thing with Lone Star having the truck shipped in and it arrived on time as stated. Come to find out that when I went to finance my truck with Lone Star the finance person stated that my credit had been flagged due to the sales person at Beck and Masten falsifying my financial statement for my gross income. This in turn cost me by making my interest rate higher. I will never return to this dealership or send business there. More
Let me first start off with some advice. NEVER take your vehicle to this collision center. It took 2 weeks and 2 days to finally get my truck fixed(door lock repair and door dent repair) then when I go to p vehicle to this collision center. It took 2 weeks and 2 days to finally get my truck fixed(door lock repair and door dent repair) then when I go to pick it up I have a dent and two huge scratches on the side of my bumper. Fred is a very shady individual and completely denied that his guys did the scratching even after looking at the adjuster's pictures taken prior to repairs. More
We were very happy with the experience at Beck and Masten. my wife hates to go car shopping and is very un willing to go . I set up a metting with Shane on the internet we met on Sat. at noon and we w Masten. my wife hates to go car shopping and is very un willing to go . I set up a metting with Shane on the internet we met on Sat. at noon and we were in our new truck by Three My wife said that this was great not bad at all Thank again Shane.. More
We have 2 GMC vehicles that come in for regular maintenance & oil changes and when other minor boo boo's happen. My husband does not have time to deal with these kinds of daily nonsenses. So, I g maintenance & oil changes and when other minor boo boo's happen. My husband does not have time to deal with these kinds of daily nonsenses. So, I get to learn more about the innards of a car than I ever needed to know. Every single person that works there is outstandingly accomidating, professional AND HAPPY TO BE there! They don't turn over their people, so you have the same great people each time you are there. They take the time to explain everythying they are doing, why they need to do something a particular way and how much it will cost....and then the do it and it's done and you don't have to worry about a thing. They don't tell you what you should have done or why someone else messed it up or why did you let it get to be this bad???? You get "Yes, Mrs. Smith, we will take care of that for you, no problem." It's no worries at Beck & Masten. They can do it all........ More
Both myself and my husband have purchased vehicles from this location and Darin Wyborny was wonderful. He helped my husband find the right vehicle for him and got him what we believe was an incredible deal this location and Darin Wyborny was wonderful. He helped my husband find the right vehicle for him and got him what we believe was an incredible deal. I have used the auto part department on occassion for oil changes but was not too happy with how long it would take sometimes. More
We went to look at the new Terrain after specking to Parrish Hadley over the phone. When we arrived at the dealership Parrish had one waiting for us at the showroom door. No pressure from any of the sal Parrish Hadley over the phone. When we arrived at the dealership Parrish had one waiting for us at the showroom door. No pressure from any of the salesmen we encountered on our way to meet Mr.Hadley. More
Parrish Hadley spent a solid year searching the globe to find me the exact vehicle I wanted. During the entire process I stayed well informed and up to date on the search. In the end, I recieved exactly wha find me the exact vehicle I wanted. During the entire process I stayed well informed and up to date on the search. In the end, I recieved exactly what I wanted and I am very pleased.I would recommend Parrish Hadley to anyone I know looking for a vehicle. You guys at B&M have a real asset there. More
Drove all the way from Hot Springs, Arkansas to buy a car from Beck and Maston. Parrish Hadley was such a pleasure to deal with. He took care of everything and had the car ready to pick up when promised. H from Beck and Maston. Parrish Hadley was such a pleasure to deal with. He took care of everything and had the car ready to pick up when promised. He completely covered everything on the car before we drove off with it. It was one of the easiest car buying experiences we have ever had. More
Have purchased nine new vehicles @ this dealership since March 2005. their is no other dealer I would even consider now when purchasing a new GMC, Buick or preowned vehicle. They make you feel like family. March 2005. their is no other dealer I would even consider now when purchasing a new GMC, Buick or preowned vehicle. They make you feel like family. In my dealings with Parrish Hadley he insures that the vehicle that I am purchasing fits my needs. Cesar Morin will always come up with a finance plan that fits into my budget. I recommend to anyone that will listen to please check out Beck & Masten for your automotive needs first. You will notcome away dissatisfied. More