Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Our experience with Thomas and the staff at Beck and Masten went beyond our expectations. From the moment we arrived we were treated with respect. We felt as though we were in a family atmosphere and Masten went beyond our expectations. From the moment we arrived we were treated with respect. We felt as though we were in a family atmosphere and weren't just another paycheck for the staff. "The Tank" was our sales rep and he was extremely helpful and informative. He went out of his way to make sure we were comfortable and all of our questions were answered. He offered all the information and research about the vehicle we were looking at in the beginning of our meeting. He is a very genuine person and we could tell he was being honest and not just trying to make a sale. The vehicle we purchased had just a couple things we wanted fixed and he made sure everything was fixed and in mint condition. Thomas made sure before we left that all areas of the vehicle met our expectations. He is very personable and we will definitely be dealing with him for our vehicle needs in the future. Caesar was our finance rep and we just want to mention him as well because he also did an amazing job for us and was very nice and answered all of our questions and made sure we weren't feeling rushed. As we were waiting to drive off in our vehicle one of the sales managers, Dusty came out and gave us very helpful hints on how to keep the car looking new and certain products to use. Again, we really enjoyed our experience and drove away extremely pleased. More
The customer service was excellent ,the deal I got was fair and I love the truck I purchased.my sales person was very knowledgable he walked me around the truck showed me how to work everything . I would fair and I love the truck I purchased.my sales person was very knowledgable he walked me around the truck showed me how to work everything . I would defiantly recommend your dealership to a friend. More
Clarence is still new, but I enjoyed working with him. He was very helpful, and I never felt pressured at all. This was only the second time I've bought a car on my own, (husband usually does all that), He was very helpful, and I never felt pressured at all. This was only the second time I've bought a car on my own, (husband usually does all that), and I felt very comfortable with he and Ariel. If you could figure out a way to make the process take less time, you'd be PERFECT! Merry Christmas!--Susan Cline More
Great experience using the internet to purchase my new vehicle with simple and pleasant process from start to finish...what a delight after having a bad experience with another dealership. vehicle with simple and pleasant process from start to finish...what a delight after having a bad experience with another dealership. More
Great transaction!!! We nogotiated the deal over the phone. I then flew into the houston airport. Once I arrived at the dealership, I found everything to be ready. Thanks Darin phone. I then flew into the houston airport. Once I arrived at the dealership, I found everything to be ready. Thanks Darin More
Our experience with Beck and Masten was a great experience. The staff there, Greg and Bernardo were a pleasure to work with. These guys did a great job, and I will definitely be referring them to experience. The staff there, Greg and Bernardo were a pleasure to work with. These guys did a great job, and I will definitely be referring them to my friends, and family. More
Mr. Pete Trammel, I would like you to know of the Mr. Pete Trammel, I would like you to know of the of the GREAT experience, I had purchasing my 2011 GMC Texas Edition Sierra truck at your deale Mr. Pete Trammel, I would like you to know of the of the GREAT experience, I had purchasing my 2011 GMC Texas Edition Sierra truck at your dealership this past week. This was ALL possible because of the follow employees Mr. Shane Lewis Internet Sales, Mr. Steve Bench Fleet Sales, and Mr. Mark Laven Fin. Mgr. Mr. Trammel PLEASE take the time to let these employees know of our conversation, as well as this letter, of thier GREAT professionlism towards me while making my prchase. I look forward to our future bussiness together as long as these employees are involved in the deals. Thanks again guys!!! Happy customer, Darrell M. More
Ariel was very pleasant to deal with. He listened to my needs and price I was looking get at Beck and Masten. I found the Buick Enclave I was looking for and now just had to agree on price. Both Beck and needs and price I was looking get at Beck and Masten. I found the Buick Enclave I was looking for and now just had to agree on price. Both Beck and Masten and I were off on price. Ariel did his best to get to my number but it was out of his hands. He walked with me outside and wished me luck on finding my next vehicle. I went home and started researching my next dealership to find my Enclave. Started pushing numbers based on market value and what others are paying and I started to think that Ariel was not far off from my number I wanted. At that moment Ariel texted me with a final offer and it was real close to my number I decided to take the offer. Went to the dealership and was in my new 2011 Buick Enclave CXL-2 in no time. Thanks to all at Beck and Masten for making my car buying experience simple. And thanks to you Ariel for doing an excellent job. Chris Fonseca More
Thanks for everything, very easy process . Beto and Sid Thanks for everything, very easy process . Beto and Sid have been very helpfull in all of my questions and concerns thank you guys so much Thanks for everything, very easy process . Beto and Sid have been very helpfull in all of my questions and concerns thank you guys so much More