Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 863 reviews
Excellent Purchase Experience. Ariel was very responsive & satisfied all my needs. Have already recommended this dealership to a friend. Very happy with my decision to purchase from Beck & Masten. & satisfied all my needs. Have already recommended this dealership to a friend. Very happy with my decision to purchase from Beck & Masten. More
This dealership and salesman were recommended to me by Chuck Spellman who had purchased from here before. I think highly of Chuck's opinion so I knew that if he was recommending something or someone then Chuck Spellman who had purchased from here before. I think highly of Chuck's opinion so I knew that if he was recommending something or someone then it certainly deserved my attention. Within minutes of Chuck calling Robert Wolf, Robert called me. From that call on Friday evening I felt an immediate connection with Robert. He listened to my wants and needs and respected my ability to balance both of those on a budget with 2 kids in college at Texas A&M. My first impression of Beck & Masten was a little more than overwhelming when you consider that my hometown has ONLY one dealership in the whole county. It was extremely refreshing to have a large variety of vehicles to choose from. I have always been a hometown girl and believe in supporting your hometown businesses but truly my heart was set on a GMC Yukon and our local dealer is strictly a Chevrolet dealer. The attention I received that day was above and beyond what customer service should be. I deal with taxpayers all day long and know how important a connection is with the person your dealing with. Robert made that connection. I will recommend Beck & Masten and I will definetly recommend Robert! To Robert: I LOVE LOVE LOVE MY YUKON! THANKS FOR MAKING IT WORK! More
My husband and I went to Beck and Masten looking for used truck and we left hours later with a brand new truck. Luis did what ever he could to get us the truck we wanted with the exact options that we wante truck and we left hours later with a brand new truck. Luis did what ever he could to get us the truck we wanted with the exact options that we wanted. We didn't have to sacrifice any of the items on our check list and we got a brand new truck instead of a used one. I would highly recommend Luis and Beck & Masten for any GMC needs. More
Thomas was great to work with. My husband and myself enjoyed dealing with him. Thomas treated as very well and this car purchase was an enjoyable experience. enjoyed dealing with him. Thomas treated as very well and this car purchase was an enjoyable experience. More
This was the first time i have bought a new vehicle in over 10 years and the service I received was the very best I have had. I will be a repeat customer! over 10 years and the service I received was the very best I have had. I will be a repeat customer! More
Extremelly friendly overall, great to work with. Explained all aspects for a first time buyer. I will definietly recommend this dealer as well as those employees. Explained all aspects for a first time buyer. I will definietly recommend this dealer as well as those employees. More
I have purchased 6 vehicles from the used department at Beck and Masten. So when it came time for my aunt needing a new used vehicle I knew this first place I wanted to look. Of course it did not take lo Beck and Masten. So when it came time for my aunt needing a new used vehicle I knew this first place I wanted to look. Of course it did not take long to find a vehicle that matched her criteria. Time is precious and they do not waste any of it. I was given the price (thousands under book) the first time instead of numerous trips back and forth with the manager. I was given top dollar for my trade. I was very happy with my service here and would recommend Thomas Clark to anyone. Not only will I continue to be a customer of Thomas, now he has a new client(my aunt) as long as he is there. Thanks Beck and Masten one time. More
Excellent Job done by Thomas Clark! Best experience my wife and I have ever had dealing with a sales rep. If you could model all of your sales rep after Thomas, the car buying process would not be so st wife and I have ever had dealing with a sales rep. If you could model all of your sales rep after Thomas, the car buying process would not be so stressful. Mr. Morin also did a wonderful job with the financing and his professionalism . Both gentlemen did a Great job. More
I thoroughly enjoyed my experience at Beck Masten-North. From the moment I walked in the door, everyone was polite and courteous. As a female looking for a car, and having a bad experience at another deale From the moment I walked in the door, everyone was polite and courteous. As a female looking for a car, and having a bad experience at another dealer, this was best experience I could have imagined. I worked with Thomas Clark aka "Tank" who was courteous, polite and extremely knowledgeable. He always replied with Yes ma'am and No ma'am the entire visit, and was so personable. I never got a sales pitch or felt pressured. I received great service and drove out with a great pre-owned SUV. He wanted me to be happy with my trade in (which was a 13 year old car) and the service I received. He answered all my questions and gave me great information on the SUV I purchased. Tank goes above and beyond and I will always come back here for my purchase. I've already given his info out to 4 people I know who are looking to buy. On a scale of 1 to 10, Tank is a 12! He's exceptional! More
I was looking for a new GMC Denali pickup and since their NW Houston location was close by I decided to stop in. Glad I did just that. I had no pressure and my salesman, Kelvin Brown, knew the vehicle inside NW Houston location was close by I decided to stop in. Glad I did just that. I had no pressure and my salesman, Kelvin Brown, knew the vehicle inside and out.After the purchase he went over everything again and helped with going ahead and activating and setting up the the OnStar system as well. Met with Nancy too who takes care of the after market options and she was great by not laying on the pressure to buy everything and had a few things I wanted done the same day that may have taken other dealers a few extra days to complete. Very satisfied with the whole process there at Beck and Masten. Great place to buy a vehicle if your in the hunt. More