Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Well, It took me a little while to shop the lot for the "right" Sierra and with the help of Mike, I was able to get a great deal on a new truck. Mike was patient with me during the entire process even thou "right" Sierra and with the help of Mike, I was able to get a great deal on a new truck. Mike was patient with me during the entire process even though it took months to make up my mind. But, when I was ready he step in and let me pick the truck I wanted and without much haggling, we made a deal. With the great connections this Dealer has with businesses around Houston and Nationally recognized companies, I was able to save thousands of dollars of my Sierra. The service options they have for taking care of your vehicle is by far the best I have ever known. Lifetime OIL CHANGES, with 29 point inspections for under $15, is unbeatable. You can't do that yourself on a pick-up for less than that. And the fact that the dealership is doing the work is comforting, knowing that you are getting the best work for your vehicle. I will come back if EVER my Sierra needs to be replaced, but I doubt it will be any time soon. Great Salesman, Great Service after the sale and Lifetime Oil Changes for a great low price, is no wonder why Beck & Masten is the BEST in Texas. Thank you Mike. More
Mike and Melynda, Thank you for doing a wonderful job in Mike and Melynda, Thank you for doing a wonderful job in helping us find the right car! You made buying a car a very easy process. It is stressful Mike and Melynda, Thank you for doing a wonderful job in helping us find the right car! You made buying a car a very easy process. It is stressful to buy a car but you worked very hard with us to get us what we wanted and then some! It was refreshing to work with a nice and very patient person like yourself. We were very happy with the price you negotiated and will recommend you to our friends. More
I had a great experience at Beck and Masten. Worked with Bernardo on trading in my car and getting a pre-owned vehicle. Found exactly what I was looking for, was able to add the feature I wanted to the vehi Bernardo on trading in my car and getting a pre-owned vehicle. Found exactly what I was looking for, was able to add the feature I wanted to the vehicle (DVD) and got a great price on my trade in and on my new car. Planning to return there when we need another car. More
The sales department were very professional and curtious. Answered all my questions in detail. Buying a new car from Beck and Masten was actually a pleasure. Answered all my questions in detail. Buying a new car from Beck and Masten was actually a pleasure. More
Best guy ever! He helped us for two days work on getting us the truck that we wanted. He has also worked with some close friends of ours who recommended him to us. us the truck that we wanted. He has also worked with some close friends of ours who recommended him to us. More
Mike Sharaf helped us through the whole process from start to finish in a very professional and courteous manner. All of our questions were answered, all of our requests were met with the truck we orde start to finish in a very professional and courteous manner. All of our questions were answered, all of our requests were met with the truck we ordered. When we came in to take delivery of the the truck, again Mike was helpful and guided us through the whole process. We then had Nancy Cochran help us with our Aftermarket accessories and she was very knowledgable about everything. Once we made our decisions everything was taken care of quickly, efficiently. We also talked with Roger Sanders in Finance and even though we financed our truck through our Credit Union he was also quite professional and handled our paperwork efficiently. This is our second vehicle we've purchased from Beck & Masten and we've recommended them to others for their "car needs" since we've always been totally satisfied with the service we've received. More
Shane was very thorough and tried hard to get the deal done. At no time did he come across as high pressure, and took the time after the sale to show me me how to operate all the features on the car. I done. At no time did he come across as high pressure, and took the time after the sale to show me me how to operate all the features on the car. I wouldn't hesitate to refer others in the future. More
I felt like Melynda did a very good job with the sales process. I feel like she respected my time and did not play games. That is very important to me. process. I feel like she respected my time and did not play games. That is very important to me. More
Excellent pre and post sales service. I have had previous experience with this dealership throughthe Costco auto purchase program and everything went smoothly on both occasions. experience with this dealership throughthe Costco auto purchase program and everything went smoothly on both occasions. More
Our salesman, Bernardo M., was awesome. He's great with customer service, perfect amount of 'sales pressure', helpful, patient, and straight shooting. If I lived close, I'd definitely work with him again. customer service, perfect amount of 'sales pressure', helpful, patient, and straight shooting. If I lived close, I'd definitely work with him again. Our finance guy, Cesar M., was very knowledgeable about the finance process, blazing fast at processing the paperwork, had plenty of patience with me reading the fine print and was eager to answer all my questions. The dealership gave me a fair price on my trade-in and a fair price on a used vehicle I purchased. I highly recommend this dealership based on my experience with Bernardo and Cesar. P.S. The only negative was that I was forced to watch Dancing With The Stars on the TV in the customer waiting room. ;) More