Beck & Masten Buick GMC North

the reason I have not given a great review is that I had gone to Beck and Masten on Saturday, November 30, 2013 to test drive a new car with the intent of taking advantage of the Black Friday pricing and re gone to Beck and Masten on Saturday, November 30, 2013 to test drive a new car with the intent of taking advantage of the Black Friday pricing and rebates. I drove a Buick LaCrosse 2013 model and liked it very much. I needed to have my husband look it over and he could not come that day. John said they would hold it until Monday morning if I gave a $500.00 deposit, which I did. When we went in on Monday morning we were informed that the car was not in inventory and John said he would make me a great deal on a 2014 model. The pressure was so intent at that point that we stayed when we should have left. We did not need to make a deal that day. We still to this day are very confused about the pricing. THEY say it is a great deal but we did not take the time to go home and compare prices. We only purchase a car every six or seven years, so we are not really good at making the best deal, as you can see. I am happy with the car, so far, but I need classes to learn the technology. More

I have bought vehicles from Beck & Masten for several years. I love the service they give me. I called ahead of time and told Mack what I wanted and he had the car parked by the door for me to see. I years. I love the service they give me. I called ahead of time and told Mack what I wanted and he had the car parked by the door for me to see. I always feel at home with the sales staff. I trust that they will always take good care of me and my needs. More

UPON MY ARRIVALIS TO DEALERSHIP I WAS GREETED AT DOOR BY, WAN J NO. HE WAS VERY FRIENDLY AND GOT THE NEW CAR BUYING PROCESS ROLLING IMMEDIATLY. HIS KNOWLEDGE ON THE VEHICLES WAS GREAT AND HE WENT OUT O BY, WAN J NO. HE WAS VERY FRIENDLY AND GOT THE NEW CAR BUYING PROCESS ROLLING IMMEDIATLY. HIS KNOWLEDGE ON THE VEHICLES WAS GREAT AND HE WENT OUT OF HIS WAY TO MAKE SURE MY WIFE WHO WAS STUCK HOME WITH THE KIDS WAS ABLE TO BE AS MUCH OF A PART OF THE PROCESS AS I WAS. I HAVE BOUGHT SEVERAL NEW CARS AND WAN BY FAR MADE THIS THE EASIEST, QUICKEST, LEAST STRESSFUL OUT OF ALL OF THEM. I GOT A FAIR PRICE ON MY TRADE-IN AND A GREAT PRICE ON THE NEW ACADIA. I WILL DEFINITLY BE RETURNING HERE FOR FUTURE PURCHASES AND SERVICE. AS WELL AS REFERING FRIENDS AND FAMILY. THANKS, WAN NO AND BECK & MASTEN NORTH. More

My wife & I started the process of purchasing a 2014 GMC Terrain via the internet. From the time Enrique Landaverde contacted us via cell phone, all things fell in place. He had the cars out front for u GMC Terrain via the internet. From the time Enrique Landaverde contacted us via cell phone, all things fell in place. He had the cars out front for us to see & test drive. He was very knowledgeable and showed passion for the products he sells. He took time, never rushed, in answering our questions and pointing out features of the vehicle. With the assistance of Nancy Cochran, we purchased some upgrades for the vehicle which would require for us to bring the vehicle back in for a day. Enrique was quick to offer us a loaner vehicle while our vehicle was being serviced. This guy is so very personable & we would definitely recommend not only the dealership, we would refer folks to Enrique. However, we did feel rushed during the finance and this part we would do differently. Lesson learned! More

I love to buy cars & trucks and beleive if there is a deal to be made I can make it. I have bought cars for 40 years and enjoy the experience and try to buy from the same sales person, if possible. Actua deal to be made I can make it. I have bought cars for 40 years and enjoy the experience and try to buy from the same sales person, if possible. Actually I bought 5 from a salesman named Jesse James (I promise). Since this was an ebay purchase I had no experience with Beck & Masten but as it turned out I was very satisfied with them, Larrick French and Bernardo Melendz were great, Larrick especially was helpful and did everything he said he would do. From picking us up at the airport, filling the truck with gas and making it look brand new (2010 Honda Ridgeline) Larrick delivered. I look forward to keeping in contact with Larrick and Bernardo and would gladly do a future deal with them...... More

Tony Camiel was awesome! I was very apprehensive when I arrived at the dealership and Tony was so calm and friend. He was extremely patient with me and did not make me feel pressured at all. I was surpr I arrived at the dealership and Tony was so calm and friend. He was extremely patient with me and did not make me feel pressured at all. I was surprised when offered me a test drive to become familiar with the vehicle. He was interested in helping me make an informed decision that I could be happy about after the sell. No buyer's remorse here. I definitely recommend Tony Camiel and Beck and Masten to anyone interested in buying a new vehicle. More

First experience was not successful. I drove 2 hours to get there an could not work a deal! AFTER I left they called an offered what I wanted! I was NOT turning around! Although I was disappointed I also f get there an could not work a deal! AFTER I left they called an offered what I wanted! I was NOT turning around! Although I was disappointed I also felt it wasn't ment to be. Second trip was a success an was happy to drive out with what I wanted! Thank you for helping me with what I was looking for! More

I purchased "on line" from a distance of 330 miles. I sent pictures of my trade-in, VIN number, and a verbal discription. My offer was accepted, and arrangements made to complete the transaction miles. I sent pictures of my trade-in, VIN number, and a verbal discription. My offer was accepted, and arrangements made to complete the transaction. Since this required me to drive 660 miles roundtrip, I expressed my desire for a "quick" turn around, because of the long day it involved for me My contact person was Larrick French. Communication with him was excellent and prompt. The vehicle I purchased was ready upon my arrivial, and the paperwork necessary had been started and completetion was reduced to a minimum. The drive back home was uneventfull, and the new purchase performed perfectly. The following day I had a "followup" conversation with Mr.French. This purchase was one of the most pleasant I have made, and it is due mostly because of Larrick French. He does your dealership "proud," and I will remember this for future purchase consideration. Sales methods have changed with the introduction of the internet, and it allows products choices from a very large market area. I like that, and I use that. In fact, the last three vehicles I have purchased have been on the internet. Sincerely Submitted, Charles Heatherly Cheath2000@aol.com More

My experience at Beck & Masten was comfortable and easy! Mack made sure I was completely satisfied with the vehicle and worked with the service team efficiently on my behalf. The financing process was easy! Mack made sure I was completely satisfied with the vehicle and worked with the service team efficiently on my behalf. The financing process was also not stressful. I am 100% satisfied with my new vehicle and with the price/service at Beck and Masten, I would definitely recommend them for new or used prospective car owners! More

Enrique made the purchase experience easy and pleasant. After reading the good review here I contacted him for my new car purchase, and I am glad I did. He is very patient, sincere and resourceful, you fee After reading the good review here I contacted him for my new car purchase, and I am glad I did. He is very patient, sincere and resourceful, you feel good to be in good hand. I will sure to come back again if I need another Buick/GMC vehicle. More