Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,087 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,087 reviews

March 19, 2024

Excellent service, was able to talk to my sales man about what i wanted before making the drive to the dealer. More

by idalilopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK
Report | Print
Mar 21, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Idali! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 19, 2024

Mike Sharaf was a great and pleasant Sales person who was very knowledgeable and attentive. More

by Rudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EFRAIN GUERRA
Report | Print
Mar 21, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

Karla took care of me very quick with a friendly smile, she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! More

by Aris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Georgia Aplon, Georgia Aplon
Report | Print
Mar 22, 2024 -

Beck & Masten Buick GMC North responded

Thank you Aris for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

I received awesome customer service during my visit today. Everyone was very professional and friendly. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLEY (Jade)
Report | Print
Mar 19, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Sherry! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Friendly service and salesman, the sales process and signing took forever. Finance department constantly tried to upsell me on everything. More

by dwzg8r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Freeman
Report | Print
Apr 12, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 16, 2024

The environment feels the same even after being acquired by Group1. Hope that doesn’t change and still feels like a family owned business. More

by edgar.r0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley - service drive
Report | Print
Mar 19, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Edgar! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

Good service and no pressure. Found truck I wanted and drove off a few hours later. More

by loudshovel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RK , Georgia Aplon, Georgia Aplon
Report | Print
Mar 19, 2024 -

Beck & Masten Buick GMC North responded

That's fantastic to hear! We're glad that you had a positive experience at our dealership and that you were able to find the truck you wanted and drive off within a few hours. We're here to ensure your satisfaction with our services!

March 15, 2024

Thank you very much for the treatment you receive when purchasing my new car gmc 2024 very happy with the treatment received More

by Esperanza torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EDGAR RAMÍREZ
Report | Print
Mar 19, 2024 -

Beck & Masten Buick GMC North responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

March 15, 2024

The service writers are great and LISTEN to what YOU are concerned about. They write up your concerns and follow up with you as soon as the technicians have reviewed your vehicle. Throughout the process t More

by joycecollins413
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Syquio? I may have misspelled it.
Report | Print
Mar 20, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had such a positive experience with the service writers at the dealership! We're glad that they listen to your concerns, provide updates on the progress, and follow up promptly. Communication is key, and we're delighted that you love the way they handle things throughout the process. We're here to ensure your continued satisfaction with our services!

March 15, 2024

Overall a great experience from start to end. Manny was great to work with and was very straight forward More

by cbyrd411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
Report | Print
Mar 20, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience from start to end at our dealership. We're glad that Manny provided excellent service and was straightforward with you. We appreciate your business and look forward to serving you again in the future!

1
...
53
54
55
...
109