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Beck & Masten Buick GMC North

Houston, TX

4.1
867 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 867 reviews

June 07, 2018

Oil change & wipers I came in this afternoon to get a routine oil change and wipers replace. Understanding that the wait can somewhat be lengthy I waited patiently. When More

by Gabriel.Rios_GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Solis
May 30, 2018

Gmc 2018 canyon It was great experience ,I was their to look at canyon the staff seems good organized the sales team knowledgeable , the location is very convenient, More

by Canyon 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Gomez, David Matzas, Manny Dawar
May 19, 2018

Great Experience .... Again. Very pleased with how William Pendergraff took care of the deal and walked away knowing that my deal was a good one. Great experience and this is the More

by Bill5072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Pendergraff
May 15, 2018

Experience You can not ask for a better staff! They are always friendly, helpful and caring. Will go the extra mile to help their customers. Will continue to go More

by S. Menefee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee
May 13, 2018

JoeB Response to May 10’s Service Issue with computer message on system of wife’s Malibu. Issue discovered and new assemble ordered to correct issue. Shuttle cab service was excellent More

by JoeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sherman
May 01, 2018

Do not get service done here. I brought my vehicle in for warranty service repairs, i was told 2 days to repair. The vehicle was there for 6 days with no phone call. When i went to More

by CHIP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Ochs
April 29, 2018

Great Experience After extensive online research, I factory ordered my new vehicle from this dealer since they afvertised the best pricing among dealers in my area. G More

by Txcastnblast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Pendergraff, Victor Gomez
April 26, 2018

Service repair Brought my 2014 SRX in for repair of strut on rear lift door. Parts were ordered and repair made the next day after notification of receipt of needed More

by Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ochs
May 01, 2018 -

Beck & Masten Buick GMC North responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Melynda Lewis, melynda@beckmasten.net

April 04, 2018

Great service department Your service department is so friendly. Very knowledgeable about our truck and the care it needs. In one year we Weill see John Pendergraff with ou More

by LGR1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I take, was great. Friendly, knowledge and helpful with outrage decision regarding service.
Apr 25, 2018 -

Beck & Masten Buick GMC North responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Melynda Lewis, melynda@beckmasten.net

April 03, 2018

Great dealership Everyone here was very nice. Mr. William Pendergraff was the salesman that helped us. He found us EXACTLY what we wanted, no games. We were in a rush More

by Rh78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Pendergraff
Apr 25, 2018 -

Beck & Masten Buick GMC North responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Melynda Lewis, melynda@beckmasten.net

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