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Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,080 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,080 reviews

May 22, 2024

This dealership provided excellent service. I had a leak in my tire and they were able to patch it. More

by medranojm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
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May 24, 2024 -

Beck & Masten Buick GMC North responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 22, 2024

Really attentive and professional staff in all areas. I always feel good about my experience at this dealership. My most recent visit to the dealership was for a significant warranty repair to replace/ More

by Phy11is
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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May 23, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your kind words! We're thrilled to hear that you've consistently had positive experiences with us. We're especially glad that Cameron provided you with the attentive and professional service you deserve during your recent warranty repair. Keeping our customers informed and comfortable throughout the process is a top priority for us. We look forward to continuing to provide you with excellent service in the future!

May 21, 2024

Friendly service & did everything they could to make sure I left with the vehicle I wanted ! More

by Alexisshante93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cordova
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May 22, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled to have delivered a friendly sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 17, 2024

My salesman John was great and very detail with providing the experience to me and my wife More

by Gregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
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May 20, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled that John provided you with a detailed sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 20, 2024 -

Gregory responded

Thank You

May 14, 2024

Great salesperson and easy to work with . Very pleased with my AT4 Sierra 1500. Very pleased with the process, and price More

by cjoliver73
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tramayne Kinney
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May 17, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new AT4 Sierra 1500! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 14, 2024

Service and communication is horrible. Last visit I was told by the representative how horrible service was being managed. Today 3 hours for a oil change and no communication when vehi More

by garciagus689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Georgia Aplon, Georgia Aplon
Report | Print
May 14, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 12, 2024

I love the way my car feels after the service is done. And the people are always nice More

by smoothmckell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keandre Olliso
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May 16, 2024 -

Beck & Masten Buick GMC North responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 11, 2024

I went to have my car serviced today . I had excellent service. My time at the dealership was limited because of their quick service. More

by tracyrankin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 15, 2024 -

Beck & Masten Buick GMC North responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Customer service was excellent. Timely and professional. Would recommend and will continue to use for my service needs More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
Report | Print
May 11, 2024 -

Beck & Masten Buick GMC North responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

They didn’t repair my husband truck correctly A $600 brake job on a 2018 Canyon Leonard Gloston More

by semperfi2159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Georgia Aplon
Report | Print
May 14, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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