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Beck & Masten Buick GMC North
Houston, TX
867 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 867 reviews
September 10, 2021
Great advisor , good team , very knowledgeable and prompt, vehicle better than ever. Will keep bring my car there. They are very welcoming and hospitable. Thanks guys! prompt, vehicle better than ever. Will keep bring my car there. They are very welcoming and hospitable. Thanks guys! More
by Deraseddie
Employees Worked With
Service department
September 01, 2021
Great atmosphere inside the main showroom. Also, the salesman was very polite and knowledgeable and made a good effort to see that we were taken care of. salesman was very polite and knowledgeable and made a good effort to see that we were taken care of. More
by markpittman
Employees Worked With
Aaron, Bernardo Melendz, Efrain Guerra
August 31, 2021
Their service dept car wash damaged the paint job on my gmc Yukon xl. When asked about it they berated and were rude to us . This guy named Joe actually blamed gmc and said their bad paint job caused the p gmc Yukon xl. When asked about it they berated and were rude to us . This guy named Joe actually blamed gmc and said their bad paint job caused the paint checking. Not so. These are scuff marks and scratches in linear and circular fashion. Lee admonished me by flatly saying pay 1000 dollars and we will fix ur paint and our car wash did not cause the damage . They damage my vehicle and I have to pay for it ?? Wow. I want to give them a zero but that was not an option More
by KIRPALJUDGE
Employees Worked With
Lee
August 30, 2021
Not what I expected from used car dealership. Excellent experience! No hard sales pressure. My daughter and I won’t go to any other dealership except Beck & Masten! experience! No hard sales pressure. My daughter and I won’t go to any other dealership except Beck & Masten! More
by paulaoberlander
Employees Worked With
The manager of Beck & Masten North, and also Clarissa Schmoldt we’re so helpful without being pushy., Cory Rogers
August 29, 2021
Great place,sales people are so kind make you feel welcome,luis pena was a great help in purchasing my vehicle he did everything he could to help,awesome sales person welcome,luis pena was a great help in purchasing my vehicle he did everything he could to help,awesome sales person More
by Linda
Employees Worked With
Luis Pena
August 25, 2021
Worst Dealer I have dealt with in 45 years. vehicle apps stopped working, called to get explanation, nobody, not even the GM returned my call. Oh the salesman called me, probably to get me to buy a differe stopped working, called to get explanation, nobody, not even the GM returned my call. Oh the salesman called me, probably to get me to buy a different truck. Never again will I purchase from this shady a dealership. More
by Pete
Employees Worked With
Enrique Landaverde, Michael Widak
August 21, 2021
Cory Rogers rocks as a salesman at Beck & Masten! He stayed 4 hours late for me to drive from Austin to buy our new truck. He even gave me a loaner to drive home while my truck was in transit from India stayed 4 hours late for me to drive from Austin to buy our new truck. He even gave me a loaner to drive home while my truck was in transit from Indiana. Sold it at MSRP. Got good money for my trade. Hector was awesome too in the accessories department. More
by WWigginton
Employees Worked With
Enrique Landaverde, Andrew Martinez, Georgia Aplon, Cory Rogers
August 14, 2021
From scheduling an appointment to having my concerns addressed EXCELLENT customer service. Will be a returning customer for sure! George, thank you for great customer service.. addressed EXCELLENT customer service. Will be a returning customer for sure! George, thank you for great customer service.. More
by DD
Employees Worked With
George and Daisy
