Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.2
1,078 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,078 reviews

June 12, 2024

Michelle was outstanding and so was finance. They have called to follow up several times. More

by David.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard. Enrique Landaverde. Karla Calixto, Georgia Aplon, Georgia Aplon
Report | Print
Jun 13, 2024 -

Beck & Masten Buick GMC North responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2024

I was extremely satisfied with my purchase and would recommend anyone to stop by and consider buying from them. More

by modergan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ivanic, Georgia Aplon, Georgia Aplon
Report | Print
Jun 13, 2024 -

Beck & Masten Buick GMC North responded

Hi Modergan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Hector and everyone else at the dealer has been amazing on helping us purchasing our vehicle. We love it and would recommend everyone to this dealer. Thank you More

by untouchables0115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rincon
Report | Print
Jun 13, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Today I came in ;for an oil change at 7 left at 9am . Ha ve other issue but tbd later More

by topkatt82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 13, 2024 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

Dealership was slow on keeping me abreast of the work being done also there was damage to my truck on the front end and they were slow at answering what happened never got details on what happened so I l More

by rbusch4451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Georgia Aplon
Report | Print
Jun 14, 2024 -

Beck & Masten Buick GMC North responded

rbusch4451, Thank you for letting me know about your service experience. Please be assured that we are investigating your concerns, and will be in touch with you to provide assistance. If you need any help in the meantime, please don't hesitate to contact me. Manny Escalon After Sales Director mescalon@group1auto.com Office:281-897-6605

June 08, 2024

This dealership gives poor customer service. I was without my car because no one opened The night drop box to get the keys to repair my car. I was told at closing the the keys were missed pl More

by Wandarallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Georgia Aplon
Report | Print
Jun 17, 2024 -

Beck & Masten Buick GMC North responded

Thank you very much for sharing your feedback and for discussing this situation with us. I sincerely apologize that the previous dispatcher had locked up your keys for the night when you arrived to pick up your car. To make it up to you, we would like to cover the cost of your rental. I apologize on ce again for any inconvenience this may have caused you. Manny Escalon After Sales Director mescalon@group1auto.com 281-897-6605

June 05, 2024

Angel was great to work with. Management team remembered our names and made us feel comfortable. More

by P_n_i_d_f
Recommend Dealer
Yes
Employees Worked With
, Georgia Aplon, Georgia Aplon
Report | Print
Jun 07, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Angel and team here at Beck & Masten Buick GMC North! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

The seller was honest and respectful, he help us to find the right vehicle, we're very happy with our purchase More

by vianeygaonaortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javonte Right, Georgia Aplon, Georgia Aplon
Report | Print
Jun 07, 2024 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

June 05, 2024

The service time was slower than expected and repairs were also more costly than the estimate provided. More

by modular.clawed.0e
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Jun 07, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

June 04, 2024

The salesman and sales manager were helpful, willingness to negotiate, had good communication skills, knowledgeable about product, fair and friendly. More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ivanoic, Georgia Aplon, Georgia Aplon
Report | Print
Jun 07, 2024 -

Beck & Masten Buick GMC North responded

Hi Steven, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

1
...
40
41
42
...
108