Beck & Masten Buick GMC North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience all the way around from Sales to Finance. This is our second purchase with you all and won't be the last. Michelle was absolutely fantastic and streamlined the process for our Finance. This is our second purchase with you all and won't be the last. Michelle was absolutely fantastic and streamlined the process for our family. BRAVO! More
Bought a used "certified" truck back in late June when i left i was told it was cleaned out had an oil change and was checked to make sure it was good before i left. Drove off and within 3 days the engine left i was told it was cleaned out had an oil change and was checked to make sure it was good before i left. Drove off and within 3 days the engine light turned on and would also get constant oil change warnings. Took it back to find the transmission was messed up they took it in and supposedly "fixed it". Within 2 weeks i had the same issue. The truck would lock in 4th gear when it was driven and leaking motor oil when it was parked. The second time in maintenance they took 7 weeks and every time i called for an update they would say the same thing, that they didn't know what was wrong and would update me. (Getting a hold of them was almost impossible) Long story short the truck still doesn't drive right and ive had it in maintenance with them longer than its been with me. The only option i have now is to keep it or choose a new truck with 14k added to it. So much for a family owned company. Never got the transmission fixed by the way. More
Recommend this dealership. We had a pleading experience. Going to dealerships are always challenging, our visit was not. Trey Beal helped us out. We had a pleading experience. Going to dealerships are always challenging, our visit was not. Trey Beal helped us out. More
Naz is the best. While I have dealt with other service advisors before and they are also awesome, I always try to bring my vehicle in when he is there. Then entire st While I have dealt with other service advisors before and they are also awesome, I always try to bring my vehicle in when he is there. Then entire staff is always friendly. I bought by truck there and even though my car is a Ford, I still bring it to you for repair More
My very first time. I had a wonderful experience at Beck & Masten. Ivan took good care of me and my car. Very professional and understanding young man. I look forward to I had a wonderful experience at Beck & Masten. Ivan took good care of me and my car. Very professional and understanding young man. I look forward to having my car serviced at Beck & Masten all the time. More
I had a great experience at Beck and Masten GMC Found the exact truck I wanted online, set up a test drive the next day and within 2 hours I drove off the lot in my brand new truck. Ask for Hector, he was in exact truck I wanted online, set up a test drive the next day and within 2 hours I drove off the lot in my brand new truck. Ask for Hector, he was incredible. From start to Finish. He knows his stuff and his customer service is unmatchable. Hector himself is a 5 star salesman. He was very efficient and He made the process very smooth. He took every opportunity to go above and beyond in all aspects of the vehicle buying process. Seriously, this place is ranked as the #1 GMC dealer in the nation, and the service I received reflected that. 5 stars across the board. More
I was very impressed with our salesman’s Jose Bustos professionalism, not being overly pushy which made a purchase on a 100k car less stressful and more enjoyable! He was very knowledgeable and have ans professionalism, not being overly pushy which made a purchase on a 100k car less stressful and more enjoyable! He was very knowledgeable and have answers for all my questions. Most dealerships I’ve spent almost a day in getting things handled that took this gentleman literally a hour! Thank you again, Jose I love my new Escalade! ❤️- Layla Payrovi More
The purchase of my GMC canyon was absolutely flawless from the very first call through the drive out everyone there was very helpful very courteous and very knowledgeable most of all my salesman knew exa from the very first call through the drive out everyone there was very helpful very courteous and very knowledgeable most of all my salesman knew exactly what she was talking about at every phase of the sale Michell Shepard did an extremely good job also the finance man Tony was very courteous and knowledgeable about his job I never felt uncomfortable in any stage of the buying process More