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Beck & Masten Buick GMC North

Houston, TX

4.1
866 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 866 reviews

November 28, 2022

Great experience all the way around from Sales to Finance. This is our second purchase with you all and won't be the last. Michelle was absolutely fantastic and streamlined the process for our More

by Justin Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
Nov 30, 2022 -

Beck & Masten Buick GMC North responded

Thank you for leaving us this great review, Justin. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 18, 2022

Bought a used "certified" truck back in late June when i left i was told it was cleaned out had an oil change and was checked to make sure it was good before i left. Drove off and within 3 days the engine More

by Gladis.deleon1
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew, Austin, Dai,
Nov 21, 2022 -

Beck & Masten Buick GMC North responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 15, 2022

Recommend this dealership. We had a pleading experience. Going to dealerships are always challenging, our visit was not. Trey Beal helped us out. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Trey Beal
Nov 17, 2022 -

Beck & Masten Buick GMC North responded

It is wonderful to hear that our team was able to provide you with a great experience! Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 11, 2022

The service I received was excellent and Karla was very knowledgeable and helpful with my situation. Thanks Ron Brown More

by robro83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
Nov 14, 2022 -

Beck & Masten Buick GMC North responded

Thank you for this excellent review! Sincerely, Andrew Martinez, andrewm@beckmasten.net

November 02, 2022

Naz is the best. While I have dealt with other service advisors before and they are also awesome, I always try to bring my vehicle in when he is there. Then entire st More

by Mjwsha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naz
Nov 04, 2022 -

Beck & Masten Buick GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 29, 2022

My very first time. I had a wonderful experience at Beck & Masten. Ivan took good care of me and my car. Very professional and understanding young man. I look forward to More

by Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier by the waiting area was very friendly. Smiling and very polite.
Nov 01, 2022 -

Beck & Masten Buick GMC North responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 26, 2022

I had a great experience at Beck and Masten GMC Found the exact truck I wanted online, set up a test drive the next day and within 2 hours I drove off the lot in my brand new truck. Ask for Hector, he was in More

by Mitchkai.10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 28, 2022 -

Beck & Masten Buick GMC North responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 25, 2022

Karla was absolutely terrific. Communication was thorough and I was notified with the entire process and findings More

by Camdom22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla
Oct 27, 2022 -

Beck & Masten Buick GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 20, 2022

I was very impressed with our salesman’s Jose Bustos professionalism, not being overly pushy which made a purchase on a 100k car less stressful and more enjoyable! He was very knowledgeable and have ans More

by Llolless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
Oct 21, 2022 -

Beck & Masten Buick GMC North responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Andrew Martinez, andrewm@beckmasten.net

October 11, 2022

The purchase of my GMC canyon was absolutely flawless from the very first call through the drive out everyone there was very helpful very courteous and very knowledgeable most of all my salesman knew exa More

by Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michell Shepard
Oct 13, 2022 -

Beck & Masten Buick GMC North responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Martinez, andrewm@beckmasten.net

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