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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

May 26, 2022

I did this the other day. I found all the people I delt with at Bates Nissan Excellent. More

by patriciakaralunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jeremiah Phillips
Report | Print
May 27, 2022 -

Bates Nissan responded

Patricia, Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

May 24, 2022

Everyone was kind and helpful. They understood my situation and went out of heir way to assist me in finding a vehicle that worked for me and my budget. I can't be more pleased w More

by patriciakaralunas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Clay O'Dell, Jeremiah Phillips, Anthony Angiolillo
Report | Print
May 25, 2022 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, Patricia, and let us know if we can be of any more assistance!

May 25, 2022 -

Bates Nissan responded

Patriciakaralunas, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

May 20, 2022

Great and joyful staff who are willing to help when you are lost. They are very kind. More

by Rosasj8846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
May 20, 2022 -

Bates Nissan responded

Thank you for your very kind review, Rosa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

May 20, 2022

Bates Nissan has always provided excellent service when I have my Maxima serviced. They are a first rate dealership. More

by SDHAGER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was a delight to deal with., Marshall Egson
Report | Print
May 22, 2022 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us!

May 20, 2022

They are some of the nicest people. Every time I go they are always very courteous, More

by CAROLYN_JOHNSON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
Report | Print
May 22, 2022 -

Bates Nissan responded

Carolyn_johnson92, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

May 19, 2022

Justin or Austin? Was very professional and informative. Definitely bringing other vehicles here when I need service. More

by Jsimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
May 20, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 16, 2022

Excellent from the start to the Manager Clay O’Dell personally dropping off my Truck to my work. Bates was more worried about my Convenience and my schedule. Hands down I will always go to this dealers More

by FARRISMIKE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Austin Miller, Marshall Egson
Report | Print
May 16, 2022 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 13, 2022

I am so glad that Nissan went back to making appointments for the services. It makes things easier. More

by JUNE.ETCHISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
May 13, 2022 -

Bates Nissan responded

Thank you so much for your excellent review, June! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 13, 2022 -

JUNE.ETCHISON responded

Great

May 12, 2022

Great fast and friendly service took care of all my needs and answered all my questions directly More

by shantagreen40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Kevin Perez, Marshall Egson
Report | Print
May 13, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 09, 2022

Austin and the rest of the staff were extremely helpful and willing to work with me to get me back on the road in a timely manner. More

by Thornton6865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
May 09, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Austin, and for taking the time to leave us this wonderful feedback!

May 11, 2022 -

Bates Nissan responded

Thornton6865, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Thornton6865, thank you for your kind words and this wonderful review!

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