Bates Nissan
Killeen, TX
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1,351 Reviews of Bates Nissan
Everyone was friendly. My only concern was the scheduling was not correct when I arrived and I had to wait over 2 hours. They apologized for the inconvenience. My only concern was the scheduling was not correct when I arrived and I had to wait over 2 hours. They apologized for the inconvenience. More
Customer service was great. Service was fast but when you remove something from a customers car ie fuse you should throw it away and not leave it in the car. Service was fast but when you remove something from a customers car ie fuse you should throw it away and not leave it in the car. More
I called to make an appointment due to the email I received saying it was time for an oil change with a free car wash and was told I didn't need one. Got there and was told to make an appointment and received saying it was time for an oil change with a free car wash and was told I didn't need one. Got there and was told to make an appointment and couldn't be seen so I made another appointment in which I was late and could not be seen and again I was told I didn't need one i came back for a oil change and received service but was told they don't wash cars nor did they vacuum the car. Just wish the service department would be on the same page. Was told that it would take an hour and a half and it took 3 hours More
Amazing dealership! Employees were very welcoming. We told mark what we needed and he met every need! We even had some amazing southern BBQ while we waited for our car t Employees were very welcoming. We told mark what we needed and he met every need! We even had some amazing southern BBQ while we waited for our car to be washed and documents to be done. All around 10/10 Experience! More
Knowledgeable, dependable, have excellent Maintenance team. Clean waiting area to keep us entertained while we have access to refreshments like coffee and cold water for customers. team. Clean waiting area to keep us entertained while we have access to refreshments like coffee and cold water for customers. More